Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lofton Jones

San Antonio

Summary

Seasoned professional with a robust background in healthcare and military leadership, notably at Austin State Hospital and Kerrville State Hospital. Excelled in cross-functional collaboration and written communication, enhancing client care and team efficiency. Demonstrated adaptability and a professional demeanor, achieving significant improvements in patient and team outcomes. Skilled in staff supervision and case documentation, with a proven track record of fostering interdisciplinary collaboration. Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.

Overview

3
3
years of professional experience

Work History

Case Manager IV

Kerrville State Hospital
Kerrville
02.2025 - Current
  • Coordinated patient care plans with multidisciplinary teams at Kerrville State Hospital.
  • Monitored patient progress and adjusted treatment plans as necessary.
  • Provided guidance and resources to families navigating mental health challenges.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.

Rehab Therapy Technician

Austin State Hospital
Austin
07.2024 - 06.2025
  • Assisted therapists in implementing rehabilitation programs for patients.
  • Prepared treatment areas and organized necessary equipment for therapy sessions.
  • Monitored patient progress and reported observations to therapy staff.
  • Supported patients during exercises, ensuring safety and proper technique.
  • Documented patient activities and progress in electronic health records system.

Case Manager IV

Austin State Hospital
Austin
06.2024 - 02.2025
  • Assisted clients in navigating complex healthcare and social services systems.
  • Participated in professional development opportunities to stay current with case management practices.
  • Helped staff and managers interpret program-related local, state, and federal regulations.
  • Conducted follow-up assessments to evaluate the effectiveness of interventions.
  • Coordinated patient care plans with multidisciplinary teams at Austin State Hospital.

Psychiatric Nursing Assistant IV Team Lead

Austin State Hospital
Austin
12.2022 - 06.2024
  • Transported patients to appointments and on authorized excursions.
  • Monitored vital signs and administered medication under supervision of registered nurse.
  • Supported recreational therapy programs by engaging patients in creative activities such as art or music therapy.
  • Participated in treatment team meetings to discuss patient progress and care plans.
  • Utilized crisis intervention techniques to maintain patient safety.
  • Maintained safe and clean environment for patients by following infection control protocols.

Education

High School -

Bythewood High School
Blythewood, South Carolina
05.2012

Some College (No Degree) - Social Services

Liberty University
Lynchburg, Virginia

Skills

  • Reliability
  • Active listening
  • Case documentation
  • Interdisciplinary collaboration
  • Time management abilities
  • Staff supervision
  • Effective customer communication
  • Email and telephone etiquette
  • Adaptability and flexibility
  • Care coordination
  • Treatment planning
  • Multidisciplinary collaboration
  • Professional development
  • Effective communication
  • Problem solving
  • Team leadership
  • Time management
  • Verbal and written communication

References

References available upon request.

Timeline

Case Manager IV

Kerrville State Hospital
02.2025 - Current

Rehab Therapy Technician

Austin State Hospital
07.2024 - 06.2025

Case Manager IV

Austin State Hospital
06.2024 - 02.2025

Psychiatric Nursing Assistant IV Team Lead

Austin State Hospital
12.2022 - 06.2024

High School -

Bythewood High School

Some College (No Degree) - Social Services

Liberty University