Ivon Chavez Torres

Accounting collections, office admin. hire and interviewing. Contract interpreting, sales and insurance set-ups. Basic online advertising and promoting.

• Assisted in accounts department paid parts vendor, received new car inventory, collected invoices and generated ideas to facilitate constant payment for troubled accounts.
• Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
• Increased account profitability by identifying areas for cost reduction without sacrificing quality or service levels.
• Collaborated with sales teams to identify new opportunities, driving revenue growth for the spanish community.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Collected rent house payments, generated occupant letters or notifications when needed.
• Made bank drops after shift ended.
• Stared new accounts for local tv satellite services and did money wire transfers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Helped customers locate products and checked store system for merchandise at other sites.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
• Maintained message content, tone, and emotion as closely as possible.
• Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
• Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
• Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
• Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
• Communicated with clients to understand interpreting needs and provide best service possible.
• Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
• Offered language instruction to help clients improve language skills.