Ivone Andrade
Brandon,FL
Summary
Highly skilled in accounts receivable management, with significant experience in reducing outstanding debts and improving cash flow. Strong knowledge of financial reporting, billing procedures and credit control methods. Known for ability to communicate effectively with clients and team members, while consistently delivering accurate accounting results. Previous roles have involved streamlining processes, ensuring compliance, and contributing to overall financial health of organizations.
Overview
13
13
years of professional experience
Work History
Accounts Receivable Analyst
MRI Associates
Brandon, FL
07.2024 - Current
- Strong communication with health, workman’s compensation & Motor Vehicle insurances to ensure prompt revenue.
- Reviewed and reconciled customer accounts to ensure accuracy of invoices and payments.
- Resolved discrepancies between customer records and bank statements.
- Processed incoming cash receipts in accordance with company policies.
- Ensured compliance with applicable laws, regulations, accounting standards, and internal controls related to accounts receivable processes.
- Provided guidance on accounts receivable inquiries from other departments or external customers and vendors.
- Performed research into disputed invoices or payments as needed.
- Developed strategies for improving the collection process, reducing bad debt, and increasing customer satisfaction.
- Maintained accurate records of all account receivable activities for audit purposes.
- Investigated customer complaints regarding billing issues and resolved disputes promptly.
- Monitored overdue accounts daily, generated past due notices, and contacted delinquent customers via phone or email.
- Negotiated payment plans with customers in order to bring their accounts up-to-date.
- Conducted regular reviews of unapplied cash transactions to ensure proper application of funds.
Billing Specialist
Care New England
Providence, RI
07.2011 - 06.2024
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Answered customer inquiries regarding billings, payments, account status.
- Maintained accurate records of collections, adjustments and denials in the system.
- Reconciled daily cash receipts with total deposits on bank statement.
- Provided support to other departments within the organization as needed.
- Analyzed financial data to identify trends in revenue cycles.
- Developed financial reports detailing accounts receivable aging status.
- Assisted with year-end closing tasks including preparing journal entries.
- Tracked changes in legislation that could affect billing procedures.
- Implemented new policies related to billing processes when required.
- Worked with team members to identify and develop process improvements.
- Submitted claims to insurance companies.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Checked claims coding for accuracy with ICD-10 standards.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Education
Bachelor of Arts - Education of Individuals in Elementary Special Education Programs
Rhode Island College
Providence, RISkills
- Billing
- Coding
- Microsoft Excel
- Debt collection
- Invoice Processing
- Cash application
- Dispute Resolution
- Accounts Receivable
- Account Reconciliation
- Accounts Payable
- Customer Relations
- Data Analysis
- Data entry and management
Timeline
Accounts Receivable Analyst
MRI Associates
07.2024 - Current
Billing Specialist
Care New England
07.2011 - 06.2024
Bachelor of Arts - Education of Individuals in Elementary Special Education Programs
Rhode Island College