Ivone Guzman
Tucson,AZ
Summary
Energetic and passionate student responsible and ambitious with excellent time management. Possess proven communication skills in both English and Spanish. A strong work ethic that will help you in anything you need. Will work hard to achieve objectives and goals.
Overview
8
8
years of professional experience
Work History
Warehouse Supervisor
Aramark at the University of Arizona
11.2024 - Current
- Supervised daily operations of the concession stand at Hi Corbett Field, ensuring smooth service during all home games and events.
- Accurately complete administrative duties including records such as inventory count documents, temperature and spoilage logs, equipment inspections, and any other relevant business records.
- Responsible for maintaining inventory and in helping establish inventory levels based on prior usage and future demand.
- Receives incoming shipments and packages from a variety of carriers and enters information into tracking system for disbursement.
- Inspects incoming deliveries for accuracy and quality based off of the product order and reject any undesirable items.
- Supervises the warehouse, and the inventory held within at all times to ensure security and upkeep.
- Assists in ordering from site vendors by advising the management team what is needed, and sometimes contacting the vendor directly.
Warehouse Crew
Aramark at the University of Arizona
07.2024 - 11.2024
- Responsible for organizing and storing all incoming products in assigned locations, applying FIFO (first in, first out) inventory controls for perishable products.
- Load, unload and transport products and materials to different areas of the warehouse and/or other client locations.
- Accurately complete administrative duties including records such as inventory count documents, temperature and spoilage logs, equipment inspections, and any other relevant business records.
Front Desk
Arizona Immigration Medical Exams Tucson, Arizona
07.2021 - 07.2024
- Calls patients regarding test results, follow-up appointment visits, and missed appointments. Schedules patient visits and assists with their medical needs.
- Cleans and prepares rooms between procedures and discharges; monitors and restocks supplies.
- Opens sterile supplies and sets up for procedures.
- Charts observations
- Promotes a safe therapeutic environment that allows for the delivery of high quality patient care.
- Receive, assess, and transfer phone calls, and messages with promptness.
- Operates a personal computer, calculator, FAX machine, copy machine or related office machinery in performing assigned duties.
- Processes patient charges as required.
A-Team Security & Event Services, Inc
08.2022 - 01.2024
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
- Have work for events at the Casino del Sol and Tucson Convention Center mainly concerts. Have also work in Phoenix for The Weeknd concert down stage.
Night Auditor
Lodge on the desert Tucson, Arizona
03.2020 - 08.2020
- Balances and audits for accuracy room revenue, food and beverage revenue; assists in the preparation of all reports relevant to daily revenues.
- Prepares various audit worksheets as well as the Daily Flash Reports.
- Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.
- Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report.
- Answering the phone to make multiple reservations.
- Prepares various audit worksheets as well as the Daily Flash Reports.
- Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges, and check-outs.
- Balances and audits for accuracy of all room and tax charges, cashier’s reports, and guest and house accounts.
Front desk agent
Lodge on the desert Tucson, Arizona
05.2019 - 03.2020
- Books guest reservations and/or coordinates with reservation center
- Answer the phone in a prompt, efficient, and friendly manner.
- Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances, or unhappy guests.
- Other duties as assigned by supervisor or management
- Receiving multiple calls to help making reservations and giving information about the hotel.
House Attendant
Lodge on the desert Tucson, Arizona
11.2018 - 05.2019
- Assists in the cleaning of rooms, as needed.
- Moves and arranges furniture. Turn mattresses. Hang draperies. Performs duties as assigned by Executive Housekeeper
- Maintains storage areas neat and organized. Maintains proper part of supplies as needed of room supplies and communicates damage or shortages to supervisor. Reports damages, lost items, or anything unusual or suspicious.
- Sweeps and cleans designated floors.
- Delivers ironing boards, baby cribs, and rollaway beds to guests’ rooms.
- Empty and transport all trash and waste to the disposal area.
Education
Bachelor of Science - Accounting
Grand Canyon University
01-2025
General Education - undefined
Arkansas State University Campus Queretaro
05-2021
General Education - undefined
Pima Community College
05-2020
Skills
- Completion of assignments
- Self-starter and quick learner
- An eye for detail
- Safe, licensed driver
- Able to follow instructions
- Always punctual and reliable
- Warehouse organization
- Order picking and processing
- Quality checks
LANGUAGES
English and Spanish
Timeline
Warehouse Supervisor
Aramark at the University of Arizona
11.2024 - Current
Warehouse Crew
Aramark at the University of Arizona
07.2024 - 11.2024
A-Team Security & Event Services, Inc
08.2022 - 01.2024
Front Desk
Arizona Immigration Medical Exams Tucson, Arizona
07.2021 - 07.2024
Night Auditor
Lodge on the desert Tucson, Arizona
03.2020 - 08.2020
Front desk agent
Lodge on the desert Tucson, Arizona
05.2019 - 03.2020
House Attendant
Lodge on the desert Tucson, Arizona
11.2018 - 05.2019
General Education - undefined
Pima Community College
General Education - undefined
Arkansas State University Campus Queretaro
Bachelor of Science - Accounting
Grand Canyon University