IVONNA PERRY
34571 H St Barstow,CA
Overview
14
14
years of professional experience
Work History
Store Manager
SUNGLASS HUT
06.2022 - Current
- Coordinating day to day operations
- Planning and implementing strategy
- Supervising, leading and motivating team members
- Setting up objectives to boost company productivity
- Setting and organizing week schedule
- Conducting store inventory
- Meet store and personal goal.
- Meet store expectations of product sell through
- Maintaining confidential files/medical for associates
- Daily and nightly bank logs and deposits
- Asset Protection
Sales Supervisor-Brand Ambassador
MICHAEL KORS
08.2014 - 04.2022
- Maintain confidential files for all associates
- Back of house clerical filing, email/fax sending, scheduling
- Ensuring the integrity of payroll and weekly payroll process
- Make certain all sales related policies and procedures are maintained
- Prepare bank logs for nightly deposits and change orders
- Ensure the Salesfloor is organized and reflects most current visual standard
- Assist in the implementation and maintenance of all merchandising/ visual directives
- Participate in semi-annual inventory
- Support and encourage staff to provide the highest level of customer service
- Assist associates with various customer service issues (i.e., dissatisfied customer, returns/exhange)
Cashier
MICHAEL KORS
04.2013 - 08.2014
- Assuring the completion of all POS transactions and proper control of all cash and media at the POS registers according to company policies and procedures
- Oversee and authorize returns and exchanges, merchandise credit and discretion discounts
- Responsible for assisting supervisors with daily deposits, change and media yet does not have access to safe combinations and manager keys
- Accountable for maintaining a balanced register and properly filing all media at the POS at the end of every shift
- Exceeded the company capture rate of 45% of emails and 45% for physical addresses.
Barista
STARBUCKS
06.2012 - 04.2013
- Register operation, cash handling
- Making beverages perfect throughout each shift and ensuring all guests are satisfied
- Managing massive amounts of bills in registers and preparing deposit bags and having accurate amount in all cash drawers
- Recruit, train and develop staff alongside management ensuring all position are filled.
Lead Cashier
COACH FACTORY
05.2010 - 01.2012
- Assuring all POS transactions are completed in a proper manner
- Managing a total of 12-16 registers, counting into and closing registers during a shift with massive amounts of cash
- Authorizing all returns and exchanges following appropriate company policies and procedures
- Exceeded the company email capture of 75% -80% per shift.
Skills
- Customer Service
- Work Ethic and Integrity
- Time management
- Cash Handling
- Reliability and punctuality
- Written and verbal communication
- Organizational abilities
- Payment Processing
- Product restocking
- Conflict Resolution
- Product Knowledge
- Refunds and exchanges
Timeline
Store Manager
SUNGLASS HUT
06.2022 - Current
Sales Supervisor-Brand Ambassador
MICHAEL KORS
08.2014 - 04.2022
Cashier
MICHAEL KORS
04.2013 - 08.2014
Barista
STARBUCKS
06.2012 - 04.2013
Lead Cashier
COACH FACTORY
05.2010 - 01.2012
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