Ivonne Armendariz
El Paso
Summary
Dynamic Benefits Solution Specialist with a proven track record at ADP, excelling in client relations and innovative problem-solving. Skilled in managing benefit plans and payroll processes, enhancing accuracy through automation. Adept at coordinating audits and ensuring compliance, while delivering creative solutions that drive operational efficiency.
Overview
16
16
years of professional experience
Work History
Benefits Solution Specialist
ADP
06.2021 - Current
- Primary point of contact for Comprehensive Benefits clients
- Setup and management of benefit plans and annual enrollment
- WFN Benefits technology support
- Identify problems and offer solutions to improve internal operation and administration of plans
- Provide benefit support and best practices to clients
- Manage workflow to ensure benefit transactions are accurately processed by ADP
- Coordinate communication with internal business partners to expedite response4s
- Continually upgrading knowledge and skills
- Coordinate with back office for audit reconciliation process for vendor invoices
- Provide service support for administration of health & welfare benefit programs
- Manage date flow to include carrier connections and manual carrier updates
- Research and identify issues through routine audits
Billing/Payroll Manager
Hospice El Paso
05.2009 - 06.2021
- Managed payroll processing for over 100 employees, ensuring compliance with federal and state regulations
- Implemented automated systems to enhance payroll accuracy and reduce processing time
- Coordinated quarterly audits and reconciled discrepancies to maintain financial integrity
- Managed Commerical and Medicaid billing
- Assisted with Accounts Receivable and Accounts Payable processes
Education
Bachelor of Science - Business Admiistration
University of Phoenix
El Paso TX12-2012
Skills
- Product knowledge
- Customer relationship management
- Creative solutions
Timeline
Benefits Solution Specialist
ADP
06.2021 - Current
Billing/Payroll Manager
Hospice El Paso
05.2009 - 06.2021
Bachelor of Science - Business Admiistration
University of Phoenix
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