Ivonne Hernandez
Prunedale,USA
Overview
12
12
years of professional experience
Work History
SENIOR ACADEMY MANAGER
Bank of America
San Jose, CA
12.2022 - Current
- Lead enterprise-wide organizational transformation initiatives, aligning people strategies with business objectives to drive performance and cultural evolution across multi-site operations.
- Design and execute comprehensive talent strategy, including succession planning, leadership development, and upskilling programs that strengthen organizational capability.
- Elevate employee experience through targeted engagement, retention, and performance improvement initiatives.
- Build and develop high-performing HR Business Partner teams, coaching and mentoring for maximum impact.
- Ensure compliance with California employment law and HR best practices, mitigating risks and aligning with regulatory standards.
- Partner with senior leadership to influence strategic decisions, support change management, and foster a high-performance culture.
- HYBRID
RELATIONSHIP MANAGER
Bank of America
Scotts Valley, CA
01.2020 - 12.2022
- Developed and implemented talent strategies to optimize employee engagement and performance while exceeding client acquisition and retention goals.
- Collaborated cross-functionally to ensure compliance with regulatory requirements, including California employment law.
- Partnered with executives to align people and business strategies, influencing organizational decisions and outcomes.
- Delivered measurable improvements in employee experience and engagement through targeted relationship management and coaching.
BUSINESS MANAGER
Diocese of Monterey Parish & School
Monterey, CA
10.2018 - 12.2019
- Directed cultural and operational transformation initiatives to modernize processes, improve employee experience, and enhance community engagement.
- Managed talent development, succession planning, and workforce optimization strategies to improve team capability and retention.
- Ensured financial and HR compliance with California labor laws and nonprofit best practices.
- Partnered with leadership to influence organizational priorities and drive strategic planning.
DISTRICT SALES MANAGER
Sprint Telecommunications Corporation
San Jose, CA
05.2013 - 09.2018
- Led multi-location teams through organizational change, developing high-performing leaders and exceeding aggressive sales and growth targets.
- Designed and implemented workforce development programs, succession planning, and cultural initiatives that improved retention and employee satisfaction.
- Ensured compliance with California employment law and operational best practices across multiple locations.
- Partnered with executive leadership to align talent strategies with business goals and operational excellence.
Skills
- Organizational Transformation
- Talent Strategy
- Succession Planning
- Employee Experience
- Leadership Development
- Change Management
- HR Business Partner Leadership
- California Employment Law Compliance
- Executive Influence
- Engagement & Retention Strategies
- HR Best Practices
- Strategic Planning
- Operational Excellence
Timeline
SENIOR ACADEMY MANAGER
Bank of America
12.2022 - Current
RELATIONSHIP MANAGER
Bank of America
01.2020 - 12.2022
BUSINESS MANAGER
Diocese of Monterey Parish & School
10.2018 - 12.2019
DISTRICT SALES MANAGER
Sprint Telecommunications Corporation
05.2013 - 09.2018