Ivonne Lopez
Valencia ,CA
Summary
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.
Overview
1
1
year of professional experience
Work History
Restraunt Hostess
Welik Mexican Cuisine
06.2024 - 05.2025
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, taking and putting together to go orders, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Bachelor of Science - Electrical Engineering
University of California Berkeley
Berkeley05-2023
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Detail-oriented
- Interactive communication skills
- Payment processing
Languages
Spanish
Native or Bilingual
Timeline
Restraunt Hostess
Welik Mexican Cuisine
06.2024 - 05.2025
Bachelor of Science - Electrical Engineering
University of California Berkeley
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