IVONNE FLORES ARTEAGA
Minneapolis,MN
Summary
Gifted Makeup Artist with 9 year track record of providing clientele with outstanding services. Specializing in daytime, special event and glam looks. 4 years of Custumer service experience I've consistently prioritized customer satisfaction by actively listening to their needs, resolving issues promptly, providing clear, concise information. I'm a fast learner with the ability to get the job done while multitasking.
Resourceful Facilitator known for high productivity and efficient task completion. Specialize in effective communication, problem-solving strategies, and group management techniques. Excel in leadership, adaptability, and empathy, ensuring smooth facilitation and positive outcomes in diverse group settings.
Overview
10
10
years of professional experience
Work History
Boutique Facilitotor
Chanel
BLOOMINGTON, MN
07.2024 - 04.2025
- Managed multiple projects simultaneously while maintaining quality standards.
- Support the Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing
- Effectively conduct administrative responsibilities, answering phone calls to ensure any client issues are resolved in a prompt and professional manner
- Be the ultimate brand ambassador by providing continuous sales and service support
- Supported learners by providing additional guidance where necessary.
- Facilitated group discussions and activities to ensure successful outcomes.
Keyholder
MAC Cosmetics
Richfield, USA
03.2022 - 09.2022
- I took care of every customers questions & needs at my best knowledge of the product
- Suggested additional items and merchandise to boost sales
- Color match daily
- Book appointment for clients daily
- Provided guidance and necessary information that is effective to clients needs
- Applied full face makeup to all skin types/ color/ gender giving the client their desire look
- Met my sales goal
- Supported loss prevention initiatives to minimize theft
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs
- Monitored sales performance through analysis of sales reports and comparison shopping
- Set up visually appealing promotional displays
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Developed good working relationships with store leadership and sales personnel
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage
- Signed for incoming shipments in manager's absence
- Handled opening and closing duties to keep store organized, well-stocked and running smoothly
- Maintained store and maintained appearance
- Replenished retail merchandise and displays to deliver strong visual presentation
Makeup Artist
Bobbi Brown Cosmetics
Minneapolis, USA
10.2019 - 07.2020
- Handled appointment booking, canceling, and rescheduling
- Applied makeup to clientele to cover imperfections and create new looks
- Responded to customer inquiries by phone, email and in person
- Customized styles, services and products to suit client needs and maintain customer satisfaction
- Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind
- Sold products and services to maintain daily sales goals
Package Handler
Silva Screenprinting & Distribution
Minneapolis, USA
02.2018 - 05.2020
- Assisted in loading delivery trucks with prepared packages
- Attached PO receipts, packing slips and bill of lading to outbound shipments
- Accomplished production goals by working with speed and accuracy
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling
- Kept track of daily orders and shipment
Personal Care Assistant
Life Foundation Home Care
Minneapolis, USA
01.2015 - 11.2017
- Provided ongoing compassionate patient care for each client
- Transported patients to medical, dental and personal care appointments
- Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs)
- Supported treatment goals by helping clients with prescribed medication, exercises and ambulations
- Responded to patient emergencies and physically stressful situations to restore calm or administer treatments
Education
Makeup Artist -
Bobbi Brown Cosmetics
Minneapolis, MN07.2020
High School Diploma -
Richfield Senior High School
Richfield, MN06.2014
Skills
- Technology skills
- Presentations and demonstrations
- Customer consulting
- Special occasion makeup application
- Product knowledge
- Contouring understanding
- Makeup and skincare
- Reporting and Performance Analysis
- Customer Service Management
- Sales Leadership
- Good Communication Skills
- Clean and Professional
- Willingness to Learn
- Marketing and Advertising
- Product Sales
Timeline
Boutique Facilitotor
Chanel
07.2024 - 04.2025
Keyholder
MAC Cosmetics
03.2022 - 09.2022
Makeup Artist
Bobbi Brown Cosmetics
10.2019 - 07.2020
Package Handler
Silva Screenprinting & Distribution
02.2018 - 05.2020
Personal Care Assistant
Life Foundation Home Care
01.2015 - 11.2017
Makeup Artist -
Bobbi Brown Cosmetics
High School Diploma -
Richfield Senior High School