Ivonne Nochez
San Diego,CA
Summary
Dynamic nursing leader with extensive experience at St. Paul’s Senior Services, excelling in quality improvement and staff development. Proven track record in implementing policies that enhance patient care and compliance with healthcare regulations. Strong critical thinking and effective multitasking skills drive successful multidisciplinary collaboration and foster a culture of continuous improvement.
Healthcare professional committed to nursing leadership with track record of improving patient outcomes and staff performance. Known for enhancing operational efficiencies and implementing best practices. Reliable team collaborator focused on achieving results and adapting to evolving healthcare needs.
Experienced with nursing leadership, staff development, and patient care optimization. Utilizes strategic planning and quality improvement to enhance healthcare services. Strong understanding of team collaboration and resource management to drive impactful results.
Professional nursing leader prepared for advanced responsibilities in healthcare management. Proven ability to drive patient care excellence and improve operational efficiency. Strong focus on collaborative team leadership and adaptable to changing environments. Skilled in strategic planning, staff development, and regulatory compliance, consistently delivering impactful results.
Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in State.
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Highly skilled and enthusiastic professional with more than Number years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
10
10
years of professional experience
Work History
Director of Nursing
St. Paul’s Senior Services
09.2021 - 07.2025
- Assisted in developing and implementing nursing policies and procedures to enhance patient care quality.
- Supported nursing staff in daily operations, fostering a collaborative and efficient work environment.
- Participated in training programs to learn best practices in patient management and care techniques.
- Collaborated with interdisciplinary teams to ensure comprehensive patient assessments and care planning.
- Observed compliance with health regulations and safety standards during routine operational activities.
- Engaged in continuous learning about healthcare technologies to improve nursing workflows and documentation processes.
- Contributed to data collection for quality improvement initiatives aimed at enhancing patient outcomes.
- Facilitated communication between patients, families, and nursing staff to address concerns and promote satisfaction.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
Director of Nursing
Frederica Manor
08.2020 - 09.2021
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Resident Care Director
Westmont
05.2019 - 08.2020
- Set and updated staff schedules, delegated assignments and monitored performance.
- Conducted admissions assessments to determine patient conditions and risk levels.
- Audited charts and medication to check compliance.
- Coordinated care with external agencies to best support resident needs.
- Supervised and coached team members on proper procedures and care standards.
- Updated systems to meet residents' needs safely and effectively.
- Assisted with development and execution of marketing strategies to maintain occupancy levels.
- Streamlined communication between interdisciplinary teams to ensure consistent and effective care for each resident.
- Monitored resident progress regularly, adjusting care plans as needed to maximize benefits.
- Spearheaded initiatives aimed at improving the overall quality of life for residents within the community setting.
- Implemented innovative solutions to address resident needs and preferences, fostering personalized care experiences.
- Actively participated in regulatory audits, ensuring full compliance with all applicable laws and guidelines pertaining to resident care facilities.
- Championed family engagement events aimed at strengthening ties between residents, their families, and the facility.
- Coordinated multidisciplinary team meetings regularly to discuss individual cases thoroughly, optimizing holistic approaches to patient care.
- Liaised with families regarding resident progress, answering concerns promptly while maintaining professional boundaries.
- Maintained up-to-date knowledge on industry best practices and emerging trends in resident care, applying relevant insights to improve services.
- Maintained detailed records of residents'' medical histories, treatments administered, and overall well-being over time.
- Enhanced resident care quality by implementing evidence-based practices and protocols.
- Fostered strong relationships with local healthcare providers to ensure seamless transitions for incoming or transferred residents.
- Collaborated with healthcare professionals for accurate assessments, ensuring proper medication management and treatment plans.
- Developed comprehensive care plans for residents, resulting in improved health outcomes and satisfaction levels.
- Promoted a culture of continuous improvement among staff members by encouraging feedback sharing and open discussion on current practices.
- Supervised daily operations of the residential facility, maintaining a high level of safety and compliance with regulations.
- Provided ongoing training and support to staff members, enhancing their skills and knowledge in resident care best practices.
- Evaluated team performance regularly, addressing areas for improvement through coaching and mentoring.
- Managed budgetary constraints effectively while prioritizing essential resources for optimal resident care provision.
Resident Care Director
Merrill Gardens
01.2016 - 05.2019
- Established a positive and supportive environment, promoting resident well-being and comfort.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Spearheaded and implemented new projects to expand scope of engagement.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Collaborated with store manager to maintain daily operations.
- Developed policies and procedures for effective pharmacy management.
- Successfully negotiated client contract renewals to create increased revenue.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Education
LVN - Nursing
Pacific Coast College
Los Angeles, CA11.1987
Skills
- Nurse education and training
- Leadership and guidance
- Quality improvement
- Strong work ethic
- Professional development
- Process improvements
- Policies compliance enforcement
- Staff recruitment and retention
- Clinical resources management
- Clinical operations management
- Healthcare regulations compliance
- Long-term care
- Critical thinking
- Documentation and reporting
- Nursing staff supervision
- Multidisciplinary collaboration
- Effective multitasking
- Clinical leadership
Languages
Spanish
Native or Bilingual
Timeline
Director of Nursing
St. Paul’s Senior Services
09.2021 - 07.2025
Director of Nursing
Frederica Manor
08.2020 - 09.2021
Resident Care Director
Westmont
05.2019 - 08.2020
Resident Care Director
Merrill Gardens
01.2016 - 05.2019
LVN - Nursing
Pacific Coast College
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