IVONNE SALGADO GUERRERO

• Open and close the day.
• Create Billing Packet and send it to accounting at the end of each day.
• Create Event Order Packet Daily.
• Coordinate and Execute events.
• Place orders for banquets and Cb as needed.
• Do the Inventory monthly and input it on Cleared Sky for purchasing.

• Lead and Execute Banquet Events during busy days.
• Open and close out the day.
• Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
• Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Expo-during the lead program I was also in charge of maintaining the banquet and CB inventory up to date and making orders if needed.

• Created an organized system for scheduling staff members based on event requirements, optimizing efficiency.
• Managed food and beverage inventory for banquet department.
• Oversee timeliness of food delivery at high-volume events.
• Directed and managed banquet functions.
• Delegated tasks to staff members to maximize production under tight deadlines.
• Set up and broke down conference and banquet rooms to meet facility standards and specifications.
• Assist with setup and teardown of event spaces.
• open and close the day.
• Send out checks and consumptions daily to accounting.

Here at the Alexander we didn't count on having a Set Up person in house daily or a Red Coat to assist with set up changes. We the supervisors had a major role in helping with flips, set ups and maintain commination with our clients daily.

Between February and May of 2023 I offered to help our banquet manager during her Maternity Leave. Besides performing my job, I also helped with payroll, scheduling, attending to EO meetings and leadership meeting.

• Communicate with clients to understand interpreting needs and provide best service possible.
• Translate to non-English speaking patients during the time of their appointments.
• Scheduled and set up dental plans according to their needs and health coverage.
• Call and confirm health coverage and appointments.

• Set up banquet tables and chairs based on event requirements.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
• Enhanced customer satisfaction by providing efficient and friendly service during banquet events.