Summary
Overview
Work History
Education
Skills
Timeline
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IVONNE SALGADO GUERRERO

BANQUET SUPERVISOR
Indianapolis,IN

Summary

Dynamic Banquet Supervisor with extensive experience at White Lodging, excelling in banquet operations and guest relations. Proven ability to lead teams, optimize scheduling, and enhance customer satisfaction through exceptional service. Bilingual in Spanish, adept at multitasking and planning, ensuring seamless event execution and memorable guest experiences.

Offering positive attitude and strong organizational skills, ready to learn and grow in hospitality industry. Brings ability to quickly grasp event coordination principles and apply effective communication and team management skills. Ready to use and develop planning and problem-solving skills in the Banquet Manager role.

Overview

16
16
years of professional experience
1
1
Language

Work History

Banquet Supervisor

White Lodging
06.2023 - Current
  • Open and close the day.
  • Create Billing Packet and send it to accounting at the end of each day.
  • Create Event Order Packet Daily.
  • Coordinate and Execute events.
  • Place orders for banquets and Cb as needed.
  • Do the Inventory monthly and input it on Cleared Sky for purchasing.


Banquet Serve/Lead

White Lodging
04.2013 - 12.2023
  • Lead and Execute Banquet Events during busy days.
  • Open and close out the day.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Expo-during the lead program I was also in charge of maintaining the banquet and CB inventory up to date and making orders if needed.

Banquet Supervisor

Davidson Hotels & Resorts
10.2021 - 06.2023
  • Created an organized system for scheduling staff members based on event requirements, optimizing efficiency.
  • Managed food and beverage inventory for banquet department.
  • Oversee timeliness of food delivery at high-volume events.
  • Directed and managed banquet functions.
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Assist with setup and teardown of event spaces.
  • open and close the day.
  • Send out checks and consumptions daily to accounting.



Here at the Alexander we didn't count on having a Set Up person in house daily or a Red Coat to assist with set up changes. We the supervisors had a major role in helping with flips, set ups and maintain commination with our clients daily.


Between February and May of 2023 I offered to help our banquet manager during her Maternity Leave. Besides performing my job, I also helped with payroll, scheduling, attending to EO meetings and leadership meeting.



Interpreter Services Coordinator

HealthNET
02.2021 - 10.2021
  • Communicate with clients to understand interpreting needs and provide best service possible.
  • Translate to non-English speaking patients during the time of their appointments.
  • Scheduled and set up dental plans according to their needs and health coverage.
  • Call and confirm health coverage and appointments.

Banquet Server/Captain

Encore Catering LLC
10.2008 - 06.2016
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.

Education

High School Diploma -

George Washington Community School
05.2001 -

Skills

Banquet operations

Timeline

Banquet Supervisor

White Lodging
06.2023 - Current

Banquet Supervisor

Davidson Hotels & Resorts
10.2021 - 06.2023

Interpreter Services Coordinator

HealthNET
02.2021 - 10.2021

Banquet Serve/Lead

White Lodging
04.2013 - 12.2023

Banquet Server/Captain

Encore Catering LLC
10.2008 - 06.2016

High School Diploma -

George Washington Community School
05.2001 -
IVONNE SALGADO GUERREROBANQUET SUPERVISOR