Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ivonne Soto

Summary

Dynamic customer service professional with proven expertise at Pot Belly’s, excelling in order accuracy and cash handling. Recognized for exceptional problem-solving and teamwork skills, consistently enhancing customer satisfaction in fast-paced environments. Adept at maintaining a clean workspace while delivering outstanding service, ensuring a positive dining experience for all patrons.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service / Food Prep

Pot Belly’s
02.2024 - Current
  • Handled dine-in and phone orders with accuracy and friendliness
  • Managed cash and payment transactions efficiently
  • Assisted with food prep and maintained a clean workspace
  • Worked under pressure

Server

Sunny’s Sushi
09.2023 - 11.2023
  • Delivered top-notch customer service in a high-pressure dining setting
  • Managed orders and collaborated closely with kitchen staff
  • Resolved customer issues promptly and positively
  • Maintained a clean and organized service area

Education

High Diploma - Nursing

Eastwood
07-2027

Skills

  • Customer Service
  • Order Taking
  • Money Handling
  • Active Listening
  • Problem Solving
  • Teamwork
  • Time Management
  • Supervision and leadership
  • Problem solving

Certification

  • CPR Certified

Languages

English
Native/ Bilingual

Timeline

Customer Service / Food Prep

Pot Belly’s
02.2024 - Current

Server

Sunny’s Sushi
09.2023 - 11.2023

High Diploma - Nursing

Eastwood

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