Ivory Billingsley
Waco,TX
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
8
8
years of professional experience
Work History
Cashier
7 Eleven Store
12.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Most New customers for rewards sign up 15 more
Associate
Walmart
02.2022 - 06.2024
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
- Balanced multiple priorities simultaneously during peak periods to ensure optimal support of team members in achieving daily objectives.
- Managed fitting rooms by providing prompt assistance to customers while maintaining organization and cleanliness at all times.
- Managed to complete two aisle in 2 hours.
Associate
Amazon
03.2020 - 12.2023
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Environmental Services Housekeeper
Baylor Scott & White
08.2017 - 03.2021
- Wore necessary personal protective equipment to minimize risks from hazardous materials, bio-hazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Managed to clean 7 rooms in under 2 hours 45 minutes.
Education
Master of Science -
McLennan Community College
Waco, TX10-2026
Associate of Science - Certified Nurse Assistant
McLennan Community College
Waco, TX09.2023
High School Diploma -
Waco High School
4200 N.Waco Rd 7670606-2017
Skills
- Many experiences in customer service
- Certified Nurse Assistant
- Optimistic
- Work ethic and integrity
- Written and verbal communication
- Professionalism and courtesy
Timeline
Cashier
7 Eleven Store
12.2024 - Current
Associate
Walmart
02.2022 - 06.2024
Associate
Amazon
03.2020 - 12.2023
Environmental Services Housekeeper
Baylor Scott & White
08.2017 - 03.2021
Associate of Science - Certified Nurse Assistant
McLennan Community College
Master of Science -
McLennan Community College
High School Diploma -
Waco High School
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