Ivory Buck IV
Cambridge,MD
Summary
With exceptional experience in working in high stressed and fast paced environments, along with being a communications major at Towson University, I am able to access situations and handle them through great listening and communication. With these skills I will be able to provide customers with first-rate customer service while getting the job done.
Overview
9
9
years of professional experience
Work History
Bank Teller
Shore United Bank
Easton, MD
06.2018 - 08.2018
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
- Promoted products or services to each customer to consistently achieve sales targets.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
Team Member
Henry Funeral Home P.A
Cambridge, MD
02.2014 - 08.2018
- Drove company vehicles for removals and funeral services.
- Upheld maintenance on company vehicles.
- Maintained productive, efficient approach to all tasks.
- Worked different stations as a Funeral Attendant providing comfort to families and sustain order during services.
- Set up flowers, opened and closed caskets, and acted as pallbearer.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Transported deceased to funeral home.
- Provided administrative support to funeral home staff.
Intern
WHCP Radio Station
Cambridge, Maryland
11.2017 - 06.2018
- Kept physical files and digitized records organized for easy updating and retrieval by any team member with access.
- Wiring studios, producing and editing content for air, handling operations scheduling and executing the broadcast automation system.
- Worked closely with Michael Starling, former NPR CTO to not only increase productivity in the station but also learn the intricacies of running a radio station
Team Member
McDonald's
Cambridge, MD
06.2014 - 06.2018
- Handled cash and other transactions as a drive-thru and front line cashier.
- Developed 4 Years of experience and knowledge in customer service.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Removed debris and trash and also swept up following each shift to keep work areas clean and organized.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Communication Studies
Towson University
Baltimore, MD2022
High School Diploma - undefined
Cambridge South Dorchester HS
Cambridge MD2018
Skills
- Transaction processing
- Cash counting
- Exceptional Customer Service
- Product upselling
- Customer assistance
- Drawer management
- Multi-tasking ability
Timeline
Bank Teller
Shore United Bank
06.2018 - 08.2018
Intern
WHCP Radio Station
11.2017 - 06.2018
Team Member
McDonald's
06.2014 - 06.2018
Team Member
Henry Funeral Home P.A
02.2014 - 08.2018
Communication Studies
Towson University
High School Diploma - undefined
Cambridge South Dorchester HS
Similar Profiles
Jack KochJack Koch
Intern at Shore United BankIntern at Shore United Bank
Marisol SimmonsMarisol Simmons
Deposit Services Representative at Shore United BankDeposit Services Representative at Shore United Bank
Danielle MoodyDanielle Moody
Consumer Underwriter at Shore United BankConsumer Underwriter at Shore United Bank
Heather CorderHeather Corder
Bartender at The JettyBartender at The Jetty
Guinevere KnightGuinevere Knight
Manager at River Dogs OutfittersManager at River Dogs Outfitters