Ivory Mobley
Oklahoma City
Summary
Operations and Logistics Professional experienced in automotive retail operations, vehicle readiness, and quality control. Delivered results through effective team leadership, equipment accountability, and safety compliance. Focused on enhancing customer satisfaction and operational efficiency by identifying and resolving issues proactively.
Overview
47
47
years of professional experience
Work History
Lot Porter
Express Credit Auto
Oklahoma City
02.2023 - Current
- Inspected vehicles for damage and ensured readiness for sale.
- Vehicle Staging and Presentation
- Vehicle Functionality Checks
- Vehicle Delivery Preparation
- Organized vehicle lot layout to enhance accessibility and flow.
- Vehicle Safety Awareness
- Retail Vehicle Readiness
- High-Volume Vehicle Operation
- Coordinated vehicle movements to optimize lot space.
- Lot Organization
- Inventory Movement
- Facilitated service coordination to ensure timely vehicle maintenance.
- Greeted customers and provided assistance with parking needs.
- Upheld business standards by maintaining property's cleanliness and appearance.
- Cleaned parking lot regularly by removing trash and cleaning up spills.
- Collaborated with sales staff to support customer needs efficiently.
- Professional Communication
- Maintained documentation accuracy to support efficient vehicle tracking.
- Inspected vehicles for cosmetic damage and ensured they met readiness standards for sale.
- Coordinated vehicle movements to maximize lot efficiency and maintain organization.
- Delivery and Follow-up Support
- Customer Education
- Greeted customers and assisted with parking to enhance their experience and streamline lot traffic.
Floor Care Technician
Vanguard Facility Maintenance Service
Oklahoma City
03.2001 - 10.2008
- Maintained cleanliness of floors using industry-standard equipment and techniques.
- Operated floor cleaning machinery to ensure optimal performance and safety.
- Inspected floors for damage or signs of wear and tear.
- Swept, mopped, scrubbed or polished flooring in hallways, lobbies and other areas as needed.
- Implemented best practices for floor maintenance in various facility environments.
- Responded quickly to emergency spills by utilizing appropriate cleaning methods.
- Stripped wax from floors using chemical strippers and applied new coats of wax to finish the job.
- Swept and mopped floors in hallways and lobbies to ensure cleanliness. in hallways, lobbies and other areas as needed.
- Inspected surfaces for damage and reported maintenance needs promptly.
- Collaborated with team members to streamline cleaning processes effectively.
- Assisted with inventory management of cleaning supplies and equipment readiness.
- Monitored inventory levels of supplies needed for daily operations.
- Restocked janitorial closets with necessary supplies for daily operations.
- Provided assistance to staff members regarding proper use of cleaning products.
- Followed instructions provided by supervisor in order to complete assigned tasks accurately and efficiently.
- Followed established protocols when mixing chemicals for specific tasks.
- Ensured all safety guidelines are followed while operating machinery on the premises.
- Dusted furniture and fixtures regularly to maintain a clean environment.
- Disposed of waste properly according to company policy.
- Kept business entrances clean, tidy and professional in appearance.
- Serviced, cleaned and restocked restrooms.
- Serviced and cleaned restrooms regularly to maintain hygiene standards..
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Maintained clarity and cleanliness of windows and mirrors for professional presentation. using sponges or squeegees.
- Steam-cleaned or shampooed carpets.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Steam-cleaned or shampooed carpets.
- Monitored building security and safety by locking doors or avoiding hazards.
Durable Medical Equipment Sales Representative
Mobility King
Oklahoma City
07.1995 - 04.2000
- Developed key customer relationships to increase sales.
- Developed strong customer relationships to enhance client satisfaction and retention.
- Conducted product demonstrations to educate customers on features and benefits.
- Collaborated with team members to strategize effective sales techniques and approaches.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Identified opportunities for cross-selling additional products and services.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Negotiated deals and handled complaints or objections.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Maintained accurate records of all sales and prospecting activities.
- Participated in trade shows to promote brand awareness and engage potential clients.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Provided technical support for customers using the company's products or services.
- Trained new sales staff on company policies, products, and sales strategies.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Managed inventory levels to ensure product availability for customer demand.
- Greeted customers warmly and provided assistance with their inquiries. to foster positive experiences.
- Rearranged store displays for seasonal promotions to attract customer attention. for special events and seasonal merchandise changes.
- Reset store displays for special events and seasonal merchandise changes.
U.S. Army Combat Engineer Bridge Specialist-Serge,
U.S. Army Active Duty
Fort Lewis
02.1979 - 08.1985
- Constructed and maintained fortifications to support troop operations and safety.
- Constructed Fixed and Floating Bridges for personnel and vehicle crossing
- Constructed floating or fixed bridges to facilitate troop and equipment movement across water obstacles.
- Conducted demolition tasks to clear obstacles and enhance mission effectiveness.
- Performed landmine detection and clearance to secure operational areas.
- Inspected and maintained combat engineer equipment.
- Assisted with construction of defensive positions, bridges, and roads.
- Evaluated terrain for suitability in mission planning and execution phases.
- Collaborated with units to plan and execute tactical movement strategies.
- Facilitated construction activities to enhance operational capabilities of defensive positions, bridges, and roads.
- Trained and instructed subordinates and supported units in combat training.
- Developed top talent by leading training initiatives for combat preparation.
- Trained unit personnel in Nuclear-Biological-Chemical Operations
- Identified hazardous objects such as unexploded ordnance or improvised explosive devices.
- Instructed unit personnel in essential Nuclear-Biological-Chemical Operations skills in Nuclear-Biological-Chemical Operations
- Provided technical support during field exercises to ensure operational readiness.
- Installed and removed obstacles, including minefields, to support infantry movements and tactics.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Facilitated communication between various departments to ensure mission readiness.
- Maintained records of all supplies used in engineering projects.
Education
GED -
Missouri Department of Education
Jefferson City, MO03-1982
Skills
- Vehicle inspection
- Damage assessment
- Functionality assessment
- Vehicle staging
- Condition reporting
- Service coordination
- Inventory management
- Lot maintenance
- Lot cleanliness
- Team collaboration
- Attention to detail
- Effective communication
- Problem solving
- Issue resolution
- Relationship building
- Teamwork
- Professional image
Timeline
Lot Porter
Express Credit Auto
02.2023 - Current
Floor Care Technician
Vanguard Facility Maintenance Service
03.2001 - 10.2008
Durable Medical Equipment Sales Representative
Mobility King
07.1995 - 04.2000
U.S. Army Combat Engineer Bridge Specialist-Serge,
U.S. Army Active Duty
02.1979 - 08.1985
GED -
Missouri Department of Education