Summary
Overview
Work History
Education
Skills
Timeline
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Ivory Sargent

Summary

Personable Learning Ambassador with solid background providing support and assistance to learning trainers, area managers, and process assistants. Skilled in creating enlightening experiences to those I teach and providing one-on-one guidance when needed. Strong organizational skills and dedicated to helping everyone around me succeed.

Overview

3
3
years of professional experience

Work History

Learning Ambassador

Amazon
06.2023 - Current
  • Explaining rules and policies that new associates follow when working at an Amazon site.
  • Answering questions and providing guidance to new associates in relation to their path.
  • Performing audits on new hires to check their progress and suggest areas of improvement.
  • Identify and report employee misconduct to management.
  • Receive inventory
  • Use scanners to read bar codes on products
  • View prompts on screens and follow the direction for some tasks
  • Troubleshoot problems
  • Ensure product meets quality requirements
  • Lift up to 49 pounds
  • Stand, walk, push, pull, squat, bend, and reach during shifts
  • Use carts, dollies, hand trucks, and other gear to move items around
  • Go up and down stairs
  • Work at a height of up to 40 feet on a mezzanine
  • Adhere to strict safety, quality, and fulfillment production standards

New Restaurant Opener

Raising Cane's Restaurants
01.2022 - 06.2023
  • Ensures overall restaurant compliance to company standards, policies and laws
  • Creates crewmember work and training schedules
  • Develops management-level crewmembers including performance management
  • Acts as manager on duty, opens and closes the restaurant, manages cash handling
  • Enforces Raising Cane's policies and standards
  • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
  • Deploys crewmembers during a shift and provides exemplary customer service
  • Utilizes reward and recognition program for the crewmembers in the restaurant
  • Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.)
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order
  • Achieves and maintains training restaurant status
  • Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics

Ride Operator

Circus Circus
11.2020 - 01.2022
  • Greet guest to the Adventuredome/Attraction
  • Give guest information regarding the Adventuredome & Circus Circus
  • Sell tickets and handle cash per policies and procedures
  • Verify wristbands and tear tickets
  • Enforce ride restrictions
  • Safely load and unload securely on attraction
  • Ensure that safety policies and procedures are followed
  • Must have interpersonal skills to deal effectively with all business contacts
  • Maintain a professional, neat and well-groomed appearance, adhering to Circus Circus standards
  • Work varied shifts, including weekends and holidays
  • Other job-related duties as requested
  • Create Detailed event list using excel spreadsheet

Education

Associate of Science - Social And Behavioral Sciences

College of Southern Nevada
Las Vegas, NV
05.2026

High School Diploma -

Canyon Springs High School And The Leadership And Law Prep
North Las Vegas, NV
05.2023

Skills

  • Adaptive Learning
  • Peer Mentoring
  • Group and individual instruction
  • Customer Engagement
  • Team Collaboration
  • Work Planning and Prioritization
  • Relationship Building
  • Scheduling
  • Adaptability and Flexibility
  • Time management abilities
  • Decision-Making
  • Excel spreadsheet

Timeline

Learning Ambassador

Amazon
06.2023 - Current

New Restaurant Opener

Raising Cane's Restaurants
01.2022 - 06.2023

Ride Operator

Circus Circus
11.2020 - 01.2022

Associate of Science - Social And Behavioral Sciences

College of Southern Nevada

High School Diploma -

Canyon Springs High School And The Leadership And Law Prep

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Ivory Sargent