Ivory Smith
Bronx,New York
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Security Officer
Allied Universal Security Services
03.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Amazon Locker
Prime Now LLC
08.2023 - 01.2024
- Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
- Promoted a positive work environment by assisting coworkers when needed and sharing knowledge about locker area operations, fostering teamwork and strong communication among staff members.
- Provided excellent customer service, answering questions and offering guidance on facility policies and procedures.
- Enhanced customer satisfaction by efficiently managing locker assignments and addressing concerns promptly.
- Handled sensitive situations professionally, such as disputes over locker access or lost property claims, maintaining a calm demeanor and seeking resolution in the best interest of all parties involved.
- Greeted customers and offered them assistance.
Amazon Fresh
Prime Now LLC
06.2022 - 02.2023
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects
Education
High School Diploma -
Bronx Envision Academy
Bronx, New York06.2021
Skills
- Excellent Team Player
- Ability to lift 30 pounds
- Flexibility and ability to work under pressure
- Effective Time Management
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Relationship building and management
- Verbal and written communication
- Reporting skills
- ID Verification
- Customer Service
- Team Player
- CPR Certified
Timeline
Security Officer
Allied Universal Security Services
03.2024 - Current
Amazon Locker
Prime Now LLC
08.2023 - 01.2024
Amazon Fresh
Prime Now LLC
06.2022 - 02.2023
High School Diploma -
Bronx Envision Academy
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