Summary
Overview
Work History
Education
Skills
Timeline
Generic

IVORY TILDEN

Loveland

Summary

Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.

Overview

5
5
years of professional experience

Work History

Shift Leader

Bowhaus Pet Boarding and Daycare
11.2024 - Current
  • Assigned daily tasks and responsibilities to team members.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
  • Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
  • Administered medications to animals.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
  • Successfully acclimated newly arrived animals into their new environment through gradual introductions and close monitoring of interactions with other residents at the facility.
  • Responded to emergency situations, providing immediate care and stabilizing animals until veterinary assistance could be obtained.
  • Reduced stress levels in shelter animals through implementing environmental enrichment activities and socialization programs.
  • Assisted with development of animal behavior modification plans.
  • Conducted tours for pet parents at the facility.
  • Responded to inquiries via phone, email, and text about facility operations.
  • Ensured animals' comfort during their stay at Bowhaus.

Animal Attendant

Greenville Animal Control
08.2023 - 11.2024
  • Demonstrated strong ability to multi-task, prioritize and manage time effectively.
  • Developed a thorough understanding of animal behavior and provided appropriate guidance to pet owners regarding training techniques.
  • Participated in educational programs designed to improve public awareness about responsible pet ownership.
  • Maintained accurate records of all adoptions and surrenders along with pertinent information about each animal’s history.
  • Performed general maintenance tasks including mowing grass, raking leaves and trimming bushes.
  • Managed inventory levels by stocking shelves with supplies on a regular basis.
  • Utilized problem-solving skills to address behavioral issues in a humane manner.
  • Exhibited excellent communication skills when interacting with customers and staff members.
  • Conducted tours for potential adopters upon request from management.
  • Assisted with euthanasia procedures as directed by veterinarians or senior staff members.
  • Provided excellent customer service to pet owners and their animals in a fast-paced environment.
  • Monitored animals for signs of illness or injury and reported any changes to veterinary staff immediately.
  • Ensured proper sanitation of kennels, cages and runs through daily cleaning procedures.
  • Prepared food trays according to specific instructions from veterinarians or senior staff members.
  • Operated various equipment such as blowers, clippers and vacuums for grooming purposes.
  • Adhered to strict guidelines regarding the humane treatment of animals at all times.
  • Maintained records of vaccinations, treatments and other medical information for each animal.
  • Displayed knowledge of canine breeds, nutrition requirements, exercise needs and common health problems.
  • Watered and fed animals according to prescribed diets and portions.
  • Washed, cleaned and disinfected kennels, cages, and holding areas to prevent spread of disease.
  • Created positive relationships with animals through socialization and positive reinforcement.
  • Assisted in the handling and restraint of animals, ensuring their safety and well-being.
  • Trained staff members on proper animal handling procedures.
  • Mixed food, liquid formulas, medications, and food supplements according to instructions, prescriptions, and knowledge of animal species.
  • Answered telephones and scheduled appointments.
  • Unloaded and store feed and supplies.

Dietary Aide

Bluestem Community
11.2020 - 10.2021
  • Delivered dishes and meal trays to patient rooms during scheduled times.
  • Performed daily cleaning duties such as sweeping floors and mopping surfaces.
  • Provided excellent customer service to residents, staff, and families.
  • Assisted with preparing and serving meals according to dietary requirements and regulations.
  • Helped with storing, rotating, and restocking of food supplies.
  • Set up tables and place settings in dining areas for patient meals.
  • Checked temperatures of hot and cold foods to guarantee quality standards were met.
  • Protected patient information, adhering to confidentiality practices.
  • Kept accurate records of food items and portions served.
  • Assisted patients with feeding when necessary.
  • Transported food orders from kitchen to proper tables.

Education

undefined

Newton High school
Newton, KS
05.2022

Skills

  • Habitat maintenance
  • Pet Owner Advisory
  • Honest and Dependable
  • Organizational Skills
  • Animal Socialization
  • Behavior Analysis
  • Waste disposal
  • Customer Service
  • Pet handling
  • Vaccine administration
  • Positive attitude
  • Customer service focus
  • Strong verbal and written communication

Timeline

Shift Leader

Bowhaus Pet Boarding and Daycare
11.2024 - Current

Animal Attendant

Greenville Animal Control
08.2023 - 11.2024

Dietary Aide

Bluestem Community
11.2020 - 10.2021

undefined

Newton High school