Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ivy Antosca

Cape Cod,

Summary

Proactive and goal-oriented with excellent customer service and problem-solving skills. Demonstrates excellent time management and communication in high-paced environments. Known for reliability and adaptability, with great willingness to learn and apply new skills.

Overview

12
12
years of professional experience

Work History

Management Assistant

Enterprise Rent-A-Car
Cape Cod
06.2023 - Current
  • Delivered exceptional customer service in a fast-paced rental environment
  • Managed rental transactions including contracts, billing, and insurance products
  • Resolved customer complaints and issues professionally and quickly to maintain high satisfaction
  • Collaborated with team to meet branch sales goals and customer service standards
  • Assisted in training and mentoring new employees

Front End Server

COOKE'S SEAFOOD
Hyannis, MA
05.2020 - 08.2020
  • Cultivated warm relationships with regular customers
  • Answered customers' questions, recommended items, and recorded order information
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards
  • Served food and beverages promptly with focused attention to customer needs
  • Trained new employees with the menu and POS system

To-Go Counter & Server

CRAIGVILLE PIZZA AND MEXICAN
Centerville, MA
06.2014 - 08.2019
  • Handled all take-out orders efficiently while creating an inviting atmosphere for customers
  • Professionally answered telephones and responded to customer inquiries
  • Completed opening, closing and shift change duties to keep restaurant working efficiently and coworkers ready to meet customer needs
  • Trained new employees with the POS system and register

School Daycare Assistant

BARNSTABLE PUBLIC SCHOOLS, BARNSTABLE UNITED ELEMENTARY SCHOOL
Marstons Mills, MA
09.2018 - 06.2019
  • Watched over students while keeping them both entertained and safe.
  • Helped students study and assisted them in completing their daily homework.

Education

Bachelor of Science - Team And Project Management

BRYANT UNIVERSITY
Smithfield, Rhode Island
05-2023

High School Diploma - undefined

BARNSTABLE HIGH SCHOOL
Barnstable, MA
01.2019

Skills

  • Customer Service
  • Problem Solving
  • Conflict Resolution
  • Time Management
  • Interpersonal Skills
  • Administrative Tasks
  • Client Relationships

Timeline

Management Assistant

Enterprise Rent-A-Car
06.2023 - Current

Front End Server

COOKE'S SEAFOOD
05.2020 - 08.2020

School Daycare Assistant

BARNSTABLE PUBLIC SCHOOLS, BARNSTABLE UNITED ELEMENTARY SCHOOL
09.2018 - 06.2019

To-Go Counter & Server

CRAIGVILLE PIZZA AND MEXICAN
06.2014 - 08.2019

High School Diploma - undefined

BARNSTABLE HIGH SCHOOL

Bachelor of Science - Team And Project Management

BRYANT UNIVERSITY
Ivy Antosca