Dedicated and compassionate professional with a genuine passion for helping others in various job fields. Known for kindness and a caring nature, consistently striving to make a positive impact in the lives of those worked with. Strong dedication to providing assistance and committed to utilizing skills and expertise to contribute effectively to any team or organization.
Overview
25
25
years of professional experience
1
1
Certification
Work History
PCA Personal Care Assistant
Private pay home care
Hendersonville, NC
10.2023 - 09.2024
Client was an amputee on peritoneal dialysis with stage 4 kidney failure.
Provided personalized care and assistance to patients, ensuring their comfort and well-being
Assisted with daily activities such as bathing, dressing, grooming, and medication management
Monitored vital signs and reported any changes or concerns to the healthcare team
Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas
Supported patients in mobility exercises, transfers, and ambulation to promote physical health
Managed meal preparation according to dietary restrictions and assisted with feeding when necessary
Collaborated with nurses and doctors to provide comprehensive care plans tailored to each patient's needs
Ensured proper infection control protocols were followed at all times for the safety of both patients and staff members
Coordinated transportation arrangements for medical appointments or outings as needed
Responded promptly during emergencies following established protocols
Assisted with range-of-motion exercises as part of rehabilitation programs
Managed inventory levels of supplies and notified appropriate personnel for restocking
Provided assistance with light housekeeping tasks to maintain a clean and organized living space
Collaborated with physical therapists to implement personalized exercise plans
Assisted patients in using assistive devices such as walkers or wheelchairs safely
Supported patients in maintaining personal hygiene and grooming routines
Attended to patient comfort needs by adjusting bedding, pillows, or room temperature as requested
Escorted patients to medical appointments and ensured their timely arrival
Maintained accurate records of patient activities, including meals consumed, medications taken, and vital signs recorded
Collaborated effectively with other healthcare professionals to ensure coordinated care for patients
Responded promptly to call lights or alarms from patients requiring immediate attention
The job ended when the storm came, and everyone lost power then the supplies for manual pd prescriptions level ran out client had to be changed to hemodialysis
Overnight Stocker Team Lead
Walmart
07.2015 - 10.2023
I took inclusive leadership class
I took management classes
Collaborated with the store manager to develop and implement strategic plans to drive sales and achieve revenue targets
Managed a team of 40 plus employees, providing guidance, training, and support to ensure high levels of productivity and customer satisfaction
Implemented effective inventory management strategies resulting in a reduction in stockouts and improved product availability
Conducted performance evaluations for team members, recognizing top performers and identifying areas for development
Ensured compliance with company policies, procedures, and safety regulations at all times
Trained new hires on company policies/procedures ensuring they were equipped with necessary knowledge/skills for success in their roles
Assisted in visual merchandising efforts ensuring products were displayed attractively/strategically driving higher sales volumes
Implemented employee recognition programs fostering a positive work environment/motivating team members resulting in increased employee engagement/productivity
Resolved escalated customer complaints/issues ensuring customer satisfaction and retention
Conducted regular store audits to ensure compliance with visual merchandising standards, cleanliness, and overall store presentation
Managed the recruitment process including sourcing, interviewing, and onboarding new team members
Collaborated with the co-manager on scheduling tasks ensuring adequate coverage during peak business hours while controlling labor costs
Led team meetings/trainings providing updates on company policies/procedures/goals fostering open communication/collaboration among team members
Implemented cross-training initiatives enabling employees to develop additional skills/knowledge enhancing their versatility/productivity within the organization
Housekeeping/Maintenace Manager
ASG Solutions
Hendersonville, NC
04.2014 - 11.2014
Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe
Managed inventory levels of cleaning supplies by monitoring usage patterns and submitting purchase orders as needed
Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms
Trained and mentored new housekeeping staff members on best practices for efficient cleaning techniques and customer service
Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries
Participated actively in team meetings and training sessions aimed at improving housekeeping procedures and customer satisfaction levels
Investigated complaints related to housekeeping services promptly, taking appropriate actions to resolve issues satisfactorily
Maintained accurate records of daily tasks completed including room status reports, lost-and-found items, or maintenance requests
My time was not long with the company because my grandmother was injured and needed fulltime care during the day, so I became her full-time caretaker till her passing
SIC/Med Tech live in/ on call
Mitchel heights/ westwood place
Asheville, NC
11.1999 - 10.2009
Maintained accurate records of patient information, test results, and quality control data
Followed standard operating procedures (SOPs) and safety protocols to maintain a safe working environment
Managed inventory of supplies and reagents to ensure uninterrupted testing capabilities
Provided round-the-clock care and companionship to elderly clients in their homes
Assisted with activities of daily living (ADLs) including bathing, grooming, dressing, and meal preparation
Administered medications according to prescribed schedules and ensured compliance with medical regimens
Managed and maintained a safe and clean living environment, promoting the well-being of clients
Supported clients with mobility and exercise routines to improve physical health and prevent deterioration
Monitored and recorded vital signs, symptoms, and changes in health conditions, reporting to healthcare professionals as needed
Provided emotional and psychological support, offering a listening ear and companionship
Engaged clients in mentally stimulating activities, such as puzzles, games, and conversation
Managed household tasks including laundry, light housekeeping, and grocery shopping
Prepared and served nutritious meals tailored to clients' dietary restrictions and preferences
Implemented care plans and followed healthcare instructions provided by medical professionals
Ensured medication management and proper storage of medications to prevent errors
Maintained accurate and organized client records, including daily care logs and medication charts
Adhered to strict infection control and hygiene protocols to protect clients' health
Recognized and responded to emergencies promptly and calmly, following established protocols
Promoted independence and autonomy in clients by encouraging self-care whenever possible
Engaged in regular communication with healthcare professionals and family members to update on clients' conditions and progress
Offered emotional support and counseling to clients and their families during challenging times
Maintained a high level of empathy, patience, and compassion in all interactions with clients
Facilitated socialization and community engagement to combat isolation and loneliness
Assisted with specialized care needs, such as catheter care, wound dressing, and mobility aids
Participated in ongoing training and education to stay up-to-date on caregiving best practices
Adapted to the unique needs and preferences of each client, delivering personalized care
Managed medication refills and communicated with pharmacies to ensure a consistent supply of medications
Supported clients with memory impairment through memory exercises and activities
Offered emotional support and companionship during nighttime hours to promote restful sleep
Attended to personal care and hygiene needs with the utmost respect for clients' dignity and privacy
Managed and administered prescribed medical equipment and devices, ensuring safety and effectiveness
Education
GED -
A-B Tech
Asheville, NC
01.1998
Skills
Cooking
Talent Acquisition
Employee Orientation
Commercial Cleaning
Meal Preparation
Interviewing
HR Sourcing
Employee Evaluation
Infection Control Training
Nursing
Home Care
Catheter Care
Food Preparation
Medication Administration
Certification
AED Certification
First Aid Certification
CPR Certification
BLS Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer