Ivy J Bulluck
Administrative / Disability Rights
Washington,DC
Summary
A mission-driven, talented Administrative / Behavioral Health management professional passionate about making a difference building healthier communities in a collaborative health care leadership role, delivering comprehensive, integrated health outcome solutions to help people get appropriate care, identify new resources, and stay well.
Overview
31
31
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Family Wellness & Disability Rights Advocate
Volunteer/Contractual
Washington, DC
03.1994 - Current
- Collaborates with individuals, families or care providers for accessible mental health rehabilitation services (MHRS), housing, emergency crisis or social services interventions.
- Independent contractual services: Worked collaboratively with DC Behavioral Health Department Consumer and Family Affairs, Multi-Agency Planning Team (MAPT) team and Policy Planning Housing database management.
- Enrollment Specialist: Assessed 100+ eligible disabled (dual-diagnosed) residents, homeless persons, St. Elizabeth John Howard Center pre-release consumers, group home, shelter residents, and Drop-In Center clients.
- Presented public health education talks on MHRS, HIPPA, and behavioral health system navigation techniques.
Nutrition Site Manager
Terrific, Inc
Washington, DC
03.2018 - 01.2020
- Managed DC Department of Aging & Community Living Colony House and Hattie Holmes Sr. Wellness Centers' congregate meal programs in compliance of all state laws.
- Distributed 300 or more nutritious hot, vegan, home-bound or salad bar meal operation, presented daily health nutrition topics, and wellness activities best practices.
- Trained and supervised team of volunteers / Senior Community Service Employment Program trainee staff.
Administrative Receptionist
National Caucus on Black Aging, Inc
Washington, DC
04.2017 - 03.2018
- Administered front office executive administrative management for NCBA host agency Terrific, Inc.
- Directed over 85 incoming calls daily, resolved or escalated issues best-qualified staff or external party.
- Trusted to analyze and interpreted e-health data systems / aggregated documentation, and liaise with vendors or contractors to meet managerial specifications.
Women Strong Member Advocate
Bread For The City
Washington, DC
08.2015 - 04.2017
- Strong volunteer advocate 30 member DC Woman's Empowerment, Formerly Woman Strong International, USA affiliate membership.
- Advocated social justice, economic or professional initiatives and increased equality awareness for woman.
National Core Indicator Surveyor
Inclusion Research Institute
Washington, DC
05.2015 - 07.2015
- Conducted 125 culturally competent, face-to-face 2015 timely National Core Indicator Survey analysis in friendly setting, residential, group home, or Bladensburg, MD Health Tech Institute day services program.
- Played key role in effective communication to accommodate consumer's and/or care provider's intellectual or behavioral health disposition.
Sr. Store Associate
AAFES, Jb Andrews AFB
Camp Springs, MD
01.2010 - 07.2012
- Implemented up-selling strategies in managing Central Checkout point-of-sale cash register system.
- Validated financial check cashing / money order transactions, and 200+ daily register closeout reports.
- Applied security and loss prevention policies to enhance selling techniques, engage customers and maintained store visual appeal or buying preferences.
Education
Master of Science - Healthcare Administration
University Of Maryland-Global Campus
Adelphi, MD 06.2020 - Current
MBA - Business Management Studies
Strayer University
Washington, DC 12.2013 - 04.2015
Bachelor of Science - Business Administration
Strayer University
Washington, DC 06.1994 - 05.1996
Skills
Case Management
Administrative Management
Microsoft Office Suites
Community Outreach
Data-base Management
Cultural Awareness
Patient Relations
Time Management
Interdepartmental collaboration
Conflict Resolution
Certification
[Food Manager], [University of the District of Columbia - [2017
Accomplishments
Terrific, Inc., Streamlined, revised, and generated DACL HIM databases. ADA Colony House entrance accessibility recommendation implemented post-tenure. IRI, Sustained HIPPA adherence, person-centered, disability rights acumen with 125+ intellectual diagnosed survey clients and/or designated care provider. DC Behavioral Health, Collaborated DC Children's Inspired Needs Gain Strength (DC CINGS) - Multi-Agency Planning Team (MAPT) Family Advocate Services. Going Places Inc., Trained and supervised 3 administrative military staff recruits @ Andrews AFB Systems Command. Implemented tasks for Chief Administrator, military officer's civilian and active-duty staff.
Timeline
Master of Science - Healthcare Administration
University Of Maryland-Global Campus
06.2020 - Current
Nutrition Site Manager
Terrific, Inc
03.2018 - 01.2020
Administrative Receptionist
National Caucus on Black Aging, Inc
04.2017 - 03.2018
Women Strong Member Advocate
Bread For The City
08.2015 - 04.2017
National Core Indicator Surveyor
Inclusion Research Institute
05.2015 - 07.2015
MBA - Business Management Studies
Strayer University
12.2013 - 04.2015
Sr. Store Associate
AAFES, Jb Andrews AFB
01.2010 - 07.2012
Bachelor of Science - Business Administration
Strayer University
06.1994 - 05.1996
Family Wellness & Disability Rights Advocate
Volunteer/Contractual
03.1994 - Current