Summary
Work History
Education
Skills
Timeline
Generic

Ivy King

Beulaville,NC

Summary

Adept at enhancing customer experiences and streamlining operations, my tenure at Subway honed my skills in cash handling and customer service, ensuring swift, accurate transactions and exemplary service. Demonstrated ability to multitask and prioritize in fast-paced environments, achieving significant improvements in efficiency and client satisfaction. Proficient and caring team member. Adept at addressing customer needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness. Committed and hardworking employee with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions. Creative problem-solver versed in customer service.

Work History

Sandwich Artist

Subway
  • Greeted guests, promoted specials, and took orders.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Kept workplace clean and organized in line with restaurant policies.
  • Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
  • Accurately operated cash register to process customer payments.

Cashier

IGA Grocery
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Certified Nursing Assistant

ECU Health Duplin Hospital
01.2024 - 07.2024
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Answered call lights and supported patient comfort and safety
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Education

No Degree - Nursing

James Sprunt Community College
Kenansville, NC
05.2025

High School Diploma -

East Duplin High School
Beulaville, NC
05.2021

Skills

  • Cleaning and organization
  • Phone and Online Order Processing
  • Cash Handling
  • Problem-Solving
  • Time Management
  • Multitasking and Prioritizing
  • Teamwork and Collaboration
  • Customer Service
  • Responding to emergencies
  • Health and safety compliance
  • Quality Control

Timeline

Certified Nursing Assistant

ECU Health Duplin Hospital
01.2024 - 07.2024

Sandwich Artist

Subway

Cashier

IGA Grocery

No Degree - Nursing

James Sprunt Community College

High School Diploma -

East Duplin High School
Ivy King