Summary
Overview
Work History
Education
Skills
Timeline
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Ivy Medelez

San Antonio,TX

Summary

Proven hospitality professional with a track record of enhancing customer satisfaction at Las Chiladas . Excelled in maintaining cleanliness and ensuring food safety, alongside cultivating strong customer relationships. Demonstrated ability to remain composed under pressure, contributing to a positive dining experience. Skilled in both customer service and kitchen efficiency, I can also easily Adapt at juggling multiple tasks while maintaining high level of guest satisfaction. Reliable team player with focus on collaboration and adaptability to changing needs, ensuring smooth operations and positive dining experiences.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter/Line Cook

Patrick Flores
11.2021 - 01.2025
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Education

High School Diploma -

Churchill Highschool
12049 Blanco Rd, San Antonio, TX 78216

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Food Safety Knowledge
  • Allergy awareness
  • Beverage refills
  • Menu description knowledge
  • Buffet setup and takedown
  • Dining room preparation
  • Calm demeanor
  • Hospitality and accommodation

Timeline

Restaurant Waiter/Line Cook

Patrick Flores
11.2021 - 01.2025

High School Diploma -

Churchill Highschool
Ivy Medelez