Ivy Rojas
North Hollywood,CA
Summary
Cheerful bottle server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
5
5
years of professional experience
Work History
Model Ambassador
Self Employed
2024.01 - 2024.08
- Increased brand awareness through social media channels, creating compelling content that resonated with target audiences.
- Represented the brand professionally at various events, increasing customer interest and loyalty.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Bottle Server
Centro Club
2022.06 - 2023.12
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, encouraging loyalty and positive word-of-mouth referrals.
- Worked closely with DJs and entertainers to create a lively atmosphere that encouraged guests to spend more time at the venue.
- Maintained clean and organized bar area.
Server
Benihana Corportation
2021.03 - 2022.05
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server/Bartender Supervisor
Porsche Design Tower Miami
2020.01 - 2021.02
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Science - Pre Nursing
Miami Dade College
Miami05.2022
Skills
- Goal-Oriented
- Effective networking
- Customer Engagement
- Exceptional communication
Languages
Spanish
Full Professional
Timeline
Model Ambassador
Self Employed
2024.01 - 2024.08
Bottle Server
Centro Club
2022.06 - 2023.12
Server
Benihana Corportation
2021.03 - 2022.05
Server/Bartender Supervisor
Porsche Design Tower Miami
2020.01 - 2021.02
Associate of Science - Pre Nursing
Miami Dade College