Ivy Westensee
Grand Rapids,MN
Summary
Skilled Licensed Dental Assistant with experience in comprehensive patient care, dental procedures, and office operations. Familiarity with digital X-ray equipment, dental software for record-keeping, and providing quality oral health education to patients. Strengths include maintaining a positive attitude under pressure, strong communication skills and the ability to make patients feel comfortable during treatments. Previously contributed to enhancing patient satisfaction by delivering efficient and compassionate care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Dental Assistant
Northern Lakes Dental of Grand Rapids
09.2021 - Current
- Assisted dentist during dental procedures
- Took digital dental x-rays, maintaining accurate records of patient images
- Administered nitrous oxide as directed by the dentist
- Assisted in crown and bridge procedures along with designing crowns
- Implemented infection control protocols according to OSHA guidelines for a safe working environment as OSHA officer
- Trained employees on radiation safety as Radiation Safety Officer
Licensed Dental Assistant
Northern Endodontic Associates
08.2015 - 10.2021
- Worked daily with patients who were experiencing tooth pain.
- Assisted Endodontists in performing root canals on patients as well as evaluate patients and help to determine where their source of tooth pain is coming from.
- I also sterilized the dental instruments, clean the operatories and set them up for dental procedures as well.
Barista and Cashier
Brewed Awakenings Coffee House
07.2011 - 08.2016
- I was a barista and cashier at Brewed Awakenings for five years.
- I made and prepared breakfast, lunch, and dinner as well as made every drink to perfection for our customers.
- I operated the till and educated people on the menu items on a daily basis.
- Working with the public comes very natural to me and it was a great customer service experience.
Maid/Housekeeping Cleaner
Timberlake Lodge
02.2015 - 03.2015
- I was a maid/housekeeper for the Timberlake Lodge and hotel for a short time while I was in school.
- I cleaned and organized hotel rooms on a daily basis.
- I feel I really learned many cleaning techniques while working here, and earned a lot of respect for housekeepers and all of the hard labor they do to make sure guests enjoy their stay.
Education
Dental Assistant diploma - undefined
Hibbing Community College
Duluth, MN05.2019
Associates Degree - undefined
Lake Superior College
Duluth, MN12.2017
Skills
- Patient relationship management
- Team collaboration
- Critical thinking
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Continuing education
- Detail-oriented work
- Patient management
- Scheduling patients
Certification
- CPR, 02/24, 02/26
- CNA, 12/17, 12/19
LANGUAGES
English
Spanish
Timeline
Licensed Dental Assistant
Northern Lakes Dental of Grand Rapids
09.2021 - Current
Licensed Dental Assistant
Northern Endodontic Associates
08.2015 - 10.2021
Maid/Housekeeping Cleaner
Timberlake Lodge
02.2015 - 03.2015
Barista and Cashier
Brewed Awakenings Coffee House
07.2011 - 08.2016
Dental Assistant diploma - undefined
Hibbing Community College
Associates Degree - undefined
Lake Superior College