Eaglesoft
Shannon Furlong-Nelson
Fridley,MN
Summary
Hardworking Licensed Dental Assistant skilled in patient care and procedure support. Helps patients feel comfortable by offering compassionate care and individualized, patient focused experiences. Expert at improving oral health, connecting with patients to offer important education, and dependable team support.
Overview
13
13
years of professional experience
Work History
Licensed Dental Assistant
The Dental Specialists Pediatrics
03.2022 - 09.2023
- Created a fun environment for patients while teaching why dental health is so important.
- Promoted sustainable oral health goals by educating patients on at-home care and dental procedures.
- Captured diagnostic X-rays in a companionate and efficient manner.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Managed a robust schedule of 10+ patients each day, while keeping records updated and accurate.
Licensed Dental Assistant
Golden Valley Kids Pediatric Dentistry
09.2020 - 03.2022
- Created a fun chair-side experience to help ease dental anxiety by using The Touch, Show, Do (TSD) method
- Excelled at patient interactions through active listening and asking probing questions to address dental concerns.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Licensed Dental Assistant
Apple Tree Dental
07.2018 - 09.2021
- Created a comfortable environment to help evaluate patients and document current dental symptoms
- Supported dentists, specifically the NYU Residency program dentist, and hygienists with expert chair-side clinical assistance.
- Maintained dental supply inventory by monitoring stock to determine ordering needs.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
Associate of Science - Dental Assistant
Hennepin Technical College
Brooklyn Park, MN05.2011
Skills
- Relationship building with patients and team members
- Working knowledge of Open Dental, Eaglesoft, and Web XV software
- Proactive, ethical, and responsible nature
- X-ray processing and Itero scanning
- Patient education
- Clinical support
Volunteering and Testimonial
In the summer of 2022 I had the opportunity to help at the St Cloud Mission of Mercy. What started out as a plan to help assist for 2 days, 1 shift each day, turned into 2 all day shifts having the time of my life. From sunrise to late afternoon, I had the pleasure to take dozens of x-rays. Meeting people of all ages, languages, and walks of life. Thanking each of them for coming and letting us help them with our skills. It was an amazing weekend and truly cemented how important it is to me to help people, all people, have good oral health. I'm very excited for the Mission of Mercy 2024 in Duluth.
Google Reviews:
"Wow, what a great experience for my daughter’s first appointment (3 years old)! Shannon was amazing, helped her to feel very comfortable, and made it fun! Dr. R was so kind and now she keeps asking me to go back to the dentist. I didn’t expect that! Highly recommend."
Timeline
Licensed Dental Assistant
The Dental Specialists Pediatrics
03.2022 - 09.2023
Licensed Dental Assistant
Golden Valley Kids Pediatric Dentistry
09.2020 - 03.2022
Licensed Dental Assistant
Apple Tree Dental
07.2018 - 09.2021
Associate of Science - Dental Assistant
Hennepin Technical College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
- Certified Dental Assistant
Accomplishments
- Mentored over 4 dental assistants.
- Created PowerPoint presentation and led implementation of digital phosphor plate x-ray system
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridRemoteImportant To Me
Company CultureHealthcare benefitsWork-life balance4-day work weekPersonal development programsAffiliations
- Dental Assisting Nation Boards
Quote
"The only way to do great work is to love what you do. If you haven't found it, keep looking. Don't settle."
Steve Jobs
Software
Open Dental
EPIC
Languages
English
Native or Bilingual
Interests
Going to concerts
Gardening
Cooking and Baking
Crafts and Sewing
Charity work
Being outdoors
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