Ivyanna Shannon
Lake Havasu City,AZ
Summary
Dynamic and versatile professional with experience at Culver's Restaurant, adept in customer service and cleaning, showcasing strong problem-solving and collaboration skills. Excelled in enhancing workplace safety and efficiency, significantly improving customer satisfaction. Proficient in cash handling and equipment operation, committed to achieving and exceeding sales goals through innovative marketing strategies.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
2
2
years of professional experience
Work History
Team Member
Culver's Restaurant
06.2024 - Current
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
Babysitter
My Brother
01.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Taught children basic life skills, manners and personal hygiene.
House Cleaner
My Step Moms Friend
01.2024 - 05.2024
- Emptied trashcans and transported waste to collection areas.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Verified cleanliness and organization of storage areas and carts.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Intern
Little Knights Preschool
08.2023 - 05.2024
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Applied play-based strategies to provide diverse approaches to learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Maintained organized, fun and interactive classroom to help children feel safe.
Education
Lake Havasu High School
Lake Havasu City, AZ05-2027
Skills
- Customer Service
- Cleaning
- Equipment Operation
- Complaint resolution
- Workplace Safety
- Cash Handling
- Materials Staging
- Technical Support
- Following Instructions
- Computer Skills
- Sales expertise
- Sales and Marketing
- Problem-Solving
- Collaboration and Teamwork
- Money Handling
Timeline
Team Member
Culver's Restaurant
06.2024 - Current
House Cleaner
My Step Moms Friend
01.2024 - 05.2024
Intern
Little Knights Preschool
08.2023 - 05.2024
Babysitter
My Brother
01.2023 - Current
Lake Havasu High School
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