Ixchel Baltazar

Secretarial and office responsibilities include the following;

• Provide detailed reports regarding data collection and tracking feedback from various stakeholders.
• Handled sensitive information with discretion, and confidentiality.
• Create forms, reports, logs, and records to compile data on software systems like Google doc, forms, sheets, excel, and Microsoft word,
• Reduced errors in documentation by meticulously proofreading and editing written materials.
• Schedule appointments and conducted follow-up calls to students and families.
• Responded to emails and other correspondence to facilitate and enhance communication between the school and families.
• Greet students and families professionally and provide friendly, knowledgeable assistance.
• Ensured timely completion of projects with diligent task prioritization, delegation, and follow-up.

Secretarial administrative responsibilities included;

• Monitor material inventory for the Family Center such as school uniform, school supplies, food pantry items
• Trained and supervised office assistant.
• Execute and coordinate school events and special projects from start to finish.
• Completed work efficiently with minimal supervision.
• Streamlined office operations for increased efficiency through the implementation of effective filing systems and document management procedures.
• Created agendas and facilitated school and expanded learning partner meetings
• Collected and analyzed data for grant funding and donation purposes.
• Enhanced executive productivity by efficiently managing school events, schedules, and meeting coordination.
• Identified and initiate problem-solving measures among expanded learning partners.

Office operation & secretarial responsibilities included the following;

• Demonstrate effective interpersonal skills using patience and courtesy to ensure a productive working environment among student, parents, and staff.
• Analyze situations accurately and adopt an effective course of action.
• Utilize and update designated school site communication portals.
• Organized logistics and materials for parent workshops and school meetings and took detailed notes.
• Completed forms, reports, logs, and records for data tracking.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Responded to inquiries from parents seeking information in a courteous manner utilizing professional phone and email etiquette.

• Processed clerical secretarial and administrative duties in a timely courteous manner using professional etiquette.
• Oversaw master calendar and scheduling for three administrative directors.
• Maintained and organized efficient record keeping.
• Operate a computer and a variety office and multimedia equipment.
• Compiled, input and analyze data.
• Coordinated travel arrangements for conferences.
• Maintained multiple administrator's calendar up to date with various district events, appointment schedules, and meetings.

• Developed strong relationships with clients, leading to consistent referrals and a growing client base.
• Excellent customer service and customer interaction through active listening, interpersonal, and problem-solving skills.
• Greet the public in a courteous manner.
• Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
• Assist clients' needs and discussed financial solutions.