Iyana Downing
El Paso,TX
Summary
Dedicated Public Health professional experienced in healthcare program support, behavioral health services, and community health coordination. Manages confidential information and maintains accurate records in fast-paced settings. Excels in virtual collaboration and client support services, delivering quality outcomes. Seeks role in Healthcare Program Support, Beneficiary Services, or Care Coordination.
Overview
1
1
Certification
7
7
years of post-secondary education
3
3
years of professional experience
Work History
Resident Assistant
Lander University
02.2023 - 05.2025
- Facilitated communication with 50+ residents through email, online forms, and virtual platforms to ensure timely support and information sharing.
- Coordinated and promoted events, including online engagement opportunities, to foster community involvement and enhance resident experience.
- Documented and organized records to effectively support student needs and streamline assistance processes.
- Planned, marketed, and executed events, including online engagement opportunities.
Cashier & Food Prep
Chick-fil-A
05.2022 - 05.2025
- Provided prompt and attentive customer service in high-volume setting, enhancing customer satisfaction.
- Operated point-of-sale systems, ensuring accurate and efficient transaction processing.
- Collaborated with team members to enhance project outcomes. and problem-solving skills transferable to remote collaboration.
Intern (Remote & Onsite)
Carolina Health Centers Quality Service
02.2025 - 04.2025
- Coordinated logistics and virtual mapping for 24 Blessing Box locations, enhancing accessibility for food insecurity initiatives.
- Assisted in program planning by optimizing online resource allocation and fostering community engagement strategies.
- Tracked and documented data to maintain accuracy for public health initiatives, supporting informed decision-making.
Intern
Project Hope Foundation Anderson Campus
09.2024 - 11.2024
- Developed engaging resources to boost client participation during in-person and virtual sessions.
- Prepared digital activity materials to support Applied Behavioral Analysis therapy sessions, enhancing session effectiveness.
- Collaborated directly with behavioral health professionals to enhance therapeutic strategies. with behavioral health professionals in a structured healthcare environment. with behavioral health professionals in a structured healthcare environment.
Education
Bachelor of Science - Public Health
Lander University
Greenwood, SC 08.2021 - 05.2025
Camden High School
Camden, SC 09.2017 - 06.2021
Skills
- Data entry & documentation
- Resource allocation
- Collaboration tools
- Community outreach
- Time management
- Leadership & problem-solving
- HIPAA complianceggg
Personal Information
Availability: Open to Remote and Remote Healthcare Opportunities
Certification
CPR, AED, and First Aid Certified, Adult Mental Health First Aid
Timeline
Intern (Remote & Onsite)
Carolina Health Centers Quality Service
02.2025 - 04.2025
Intern
Project Hope Foundation Anderson Campus
09.2024 - 11.2024
Resident Assistant
Lander University
02.2023 - 05.2025
Cashier & Food Prep
Chick-fil-A
05.2022 - 05.2025
Bachelor of Science - Public Health
Lander University
08.2021 - 05.2025
Camden High School
09.2017 - 06.2021