Iyana Johnson
Triple L Nails
Aiken,SC
8
years of professional experience
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Nail Technician
6 Years 6 Months- Provided exceptional nail care services, focusing on customer satisfaction and comfort.
- Maintained cleanliness and sanitation of tools and workstations to ensure safety standards.
- Assisted clients in selecting nail designs and colors based on preferences and trends.
- Educated clients on proper nail care techniques to promote healthy nails between visits.
- Collaborated with team members to enhance service delivery and improve client experience.
Crew Member
7 Years- Operated cash register and processed transactions accurately and efficiently.
- Maintained cleanliness and organization of dining and kitchen areas to uphold health standards.
- Collaborated with team members to assist in food preparation while adhering to safety and quality guidelines.
- Supported training efforts for new crew members on operational procedures and customer service expectations.
- Adapted effectively to high-pressure situations during peak hours.
Education
Associate of Science - Business Management
Very skilled with computers, communication, and customer service. All skills were taught throughout the course of study.
Skills
Computer skills
Time management
Problem-solving skills
Relationship building
Team collaboration
Product upselling
Customer education
Timeline
Nail Technician
Triple L Nails
02.2020 - CurrentRead More
Crew Member
McDonald’s
07.2018 - 07.2025Read More
Aiken Technical College
Associate of Science from Business Management
Read More