Iyana Powell
Brooklyn,NY
Summary
Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes.
Overview
10
10
years of professional experience
Work History
City Carrier
United States Postal Service
12.2016 - Current
- Improved mail delivery efficiency by implementing route optimization strategies.
- Enhanced customer satisfaction through timely and accurate delivery of packages and correspondence.
- Maintained safety standards while driving, resulting in zero accidents during tenure.
- Collaborated with fellow carriers to ensure consistent service quality across the city.
- Managed high volumes of parcels during peak seasons, ensuring timely delivery without compromising accuracy or security.
Teaching Assistant
Child Genius Day Care
06.2014 - 12.2016
Education
Bachelor Of Arts, Psychology - Psychology
Saint Francis College
Brooklyn Heights, NY12.2017
Associates Of Arts - Psychology
Tompkins Community Cortland
Dryden05.2014
Skills
- Customer Service Experience
- Demonstrated proficiency in communication through various roles, including teaching assistant and student ambassador- Proven ability to handle responsibilities efficiently,
Timeline
City Carrier
United States Postal Service
12.2016 - Current
Teaching Assistant
Child Genius Day Care
06.2014 - 12.2016
Bachelor Of Arts, Psychology - Psychology
Saint Francis College
Associates Of Arts - Psychology
Tompkins Community Cortland
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