Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Iyana Short

Cypress,TX

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Dedicated to providing every customer with a positive and memorable experience. Thrives in fast-paced environments and adapts to last-minute changes. Consistently earns high marks for work quality and speed.

Overview

1
1
year of professional experience

Work History

Tearista

Teahousett
Cypress, TX
10.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Recognized by management for providing exceptional customer service.

Education

Cypress Woods High School
Cypress, TX
05-2024

Skills

  • Active Listening
  • Leadership
  • Analytical Thinking
  • Troubleshooting
  • Organization
  • Time Management
  • Project Planning
  • Interpersonal Communication

Affiliations

  • Photography
  • Drawing
  • Kayaking

Accomplishments

  • Indesign Woods Winner 2023

Timeline

Tearista

Teahousett
10.2023 - Current

Cypress Woods High School

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Iyana Short