Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iyana Thomas

Elgin,IL

Summary

I’m a motivated service worker with exceptional social skills, communication abilities and great customer service background. I’m dedicated to following safety guidelines and I pursue every opportunity to support team members and proactively address issues. My goal is to obtain a leadership position within Chase that will allow me to apply my creative problem abilities while reaching optimum utilization of my skill sets.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
07.2024 - Current

•I maintain and organize my workspace for optimal productivity and safety.

•I Promote a welcoming atmosphere by greeting customers with a friendly demeanor and addressing their needs.

•I Pleasantly interact with customers during hectic periods to promote a fun and positive environment.

•I contribute to a positive team environment through effective communication and collaboration with colleagues.

Front Desk Receptionist

The Oaks Nursing Home
12.2023 - Current

•Exercised discretion in handling sensitive information while managing confidential documents and phone conversations appropriately.

•I’m contributed to maintaining an organized workspace by filing paperwork, updating contact lists, and managing mail distribution.

•I provide exceptional customer service while assisting walk-in clients with their needs or concerns.

Sales Associate

Designer Shoe Warehouse
05.2023 - 07.2024

•Managed returns, exchanges and refunds in accordance with stores policy.

•I built relationships with customers to encourage repeat business.

•Organized racks and shelves to maintain store’s visual appeal, engage customers, and support specific merchandise.

•I helped customers locate product and checked store system for merchandise at other sites

Cashier

Panera Bread
09.2021 - 05.2023

•I greeted customers that entered the store and responded Promptly to their needs.

•I opened register for cash and credit card transactions with excellent accuracy levels

Education

Classics

Elgin Community College
Elgin, IL

High School Diploma -

South Elgin High School
South Elgin, IL
05.2023

Skills

    Adaptive and Creative

    Active listener

    Cleanliness

    Exceptional customer service

    Excellent memory

    Sales expertise

    Multitasking

    Problem Solving

Timeline

Barista

Starbucks
07.2024 - Current

Front Desk Receptionist

The Oaks Nursing Home
12.2023 - Current

Sales Associate

Designer Shoe Warehouse
05.2023 - 07.2024

Cashier

Panera Bread
09.2021 - 05.2023

Classics

Elgin Community College

High School Diploma -

South Elgin High School
Iyana Thomas