I’yanah Jackson
Suffolk,VA
Summary
I am a responsible and hardworking professional with strong time management and organizational skills. With experience in customer service, I am adept at addressing client needs while maintaining a high level of efficiency. I am also CPR certified, ensuring I can respond effectively in emergency situations. My ability to manage multiple tasks and maintain a positive, customer-focused attitude makes me a reliable candidate for any role that values dedication and professionalism.
Overview
3
3
years of professional experience
Work History
Sales Associate
Belk
Suffolk, VA
12.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Cato Fashions
Suffolk, VA
12.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Crew Member
Little Caesars Pizza
Suffolk, VA
03.2024 - Current
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Crew member
K & G Fashion superstore
06.2022 - 04.2023
- Ringing up customers efficiently
- Tending to customer needs
- Restocking store merchandise
Education
Technical Certificate -
Norfolk Technical Center
11.2024
High School -
Booker t Washington High School
06-2024
High School Diploma -
Kings Fork High School
Suffolk, VA06-2024
Skills
- Cooking
- Interactive communication skills
- Cleaning
- Time management
- Organization
- Cash handling
Affiliations
- Cheerleading
- Hosa
Volunteer Experience
- Cheering on new customers at one of our local Family Dollar grand openings.
- Served food to the homeless
References
- Brenda Baker, (757) 455-8624, Employer
- Wendy Jacobs, (757) 892-3300, Teacher
- Janet Dennis, (757) 582-6435, Coach
Timeline
Sales Associate
Belk
12.2024 - Current
Sales Associate
Cato Fashions
12.2024 - Current
Crew Member
Little Caesars Pizza
03.2024 - Current
Crew member
K & G Fashion superstore
06.2022 - 04.2023
Technical Certificate -
Norfolk Technical Center
High School -
Booker t Washington High School
High School Diploma -
Kings Fork High School