Iyanna Harris
K&G Fashion Superstore
Catonsville,MD
10
years of professional experience
I am looking to further my work experience. I’m a hard worker and quick learner . Authorized to work in the US for any employer
Hello, my name is Iyanna and i think i would make a great fit to the team because I am a hard worker, team player, and I can learn pretty quickly. And I would love to be apart of the team. Responsible, reliable and willing to put in the work.
Work History
Senior Customer Service Representative
3 Years 9 MonthsSenior Customer Service Representative (SCSR) at K&G Fashion Superstore
Greeted customers and listened closely to problems described to determine solutions.
- Took cash and credit card payments in store
- Mentored junior associates, fostering skills in customer service best practices.
- Count Cashiers tills and am responsible for returns and exchanges
- Put out shipment in a timely manner.
Manager
1 Month- I was the girls soft team manager. I was responsible for making sure the players were on time. Making the game line-up and keeping score. Insuring each player had all the correct information for each game.
- Also was the manager for the girls volleyball team at woodlawn high school. I kept scored and help the ladies practice , went to every game home and away .
Child Care
3 Months- I provide 1 night of child care,I babysit at least once a month for the Cunningham Family
Childcare Provider
3 Months- I volunteer at Sweet Dream Day for a summer. I did activate from the daily lesson plans with the children. Made daily lunch’s and snacks.
Education
High school Student - English 10, AP World History, Algebra 2, Living SYS/BIO HON, Spanish 3, Intermediate art, Foundations of Engineering, PLTW Biomedical Human Body SYS HON
Skills
Typing
Mathematic skills
Managing people
and Organizational skills (4 year)
Babysitter
Babysitting
friendly
team player
responsible. Helped train and maintain front end cashiers. Processing and putting out merchandise. Resolving customer concerns and questions.
Accomplishments
Was able to acquire a promotion from customer service representative to Senior customer service representative within a year of working at K&G from hard work and being dedicated to my job.
Timeline
Senior Customer Service Representative
K&G Fashion Superstore
10.2022 - CurrentRead More
Manager
Woodlawn High School Girls Softball and Volleyball Team
04.2019 - 05.2019Read More
Child Care
In Home Child Care Services
02.2019 - 05.2019Read More
Childcare Provider
Sweet Dreams Daycare
06.2016 - 09.2016Read More
Woodlawn High School
High school Student from English 10, AP World History, Algebra 2, Living SYS/BIO HON, Spanish 3, Intermediate art, Foundations of Engineering, PLTW Biomedical Human Body SYS HON
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