Iyanna Picot

• Maintained a clean and safe environment, reducing the risk of infection and falls.
• Improved patient comfort by providing compassionate and empathetic care.
• Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
• Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
• Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
• Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
• Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
• Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
• Completed clinical rotations in various healthcare settings, gaining diverse practical experience.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

• Maintained strong call control and quickly worked through scripts to address problems.
• Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
• Asked probing questions to determine service needs and accurately input information into electronic systems.
• Offered resolutions to de-escalate calls and solve customer issues.

• Guarded restricted areas to prevent unauthorized entry.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
• Secured personnel and premises by inspecting buildings and patrolling property.
• Documented security-related situations and submitted in-depth reports to superiors.

Clinical work & Lab skills