Iyendai Davis
Summary
Knowledgeable case manager with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. I have the adeptness to empower clients. Demonstrated strong communication and problem-solving skills in high-pressure environments. My expertise in client advocacy and relationship building, coupled with a knack for leveraging community resources, has significantly improved client outcomes and reduced recidivism rates.
Overview
4
4
years of professional experience
Work History
Federal Case Manager
The Kintock Group
05.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about reentry needs.
- Helped clients adapt to altered lifestyles while providing therapeutic environments for clients and reduce recidivism rates.
Investigation Case Worker
Montgomery County Health and Human Services
06.2023 - 03.2024
- Facilitated successful reunification of children with their families by providing support and resources.
- Assisted families in understanding their rights during the investigation process while maintaining a respectful relationship.
- Improved interagency communication by collaborating closely with law enforcement, school personnel, healthcare providers, and community organizations.
- Maintained confidentiality in accordance with agency policies while handling sensitive client information.
- Ensured timely completion of required paperwork for accurate reporting purposes and efficient case management processes.
Resident Assistance
Commonwealth University of Pennsylvania
08.2020 - 05.2023
- Aided residents in achieving greater independence by teaching life skills such as budgeting, meal planning, and personal hygiene practices.
- Enhanced communication between residents and service providers by facilitating meetings and forums.
- Supported clients in crisis situations by providing timely assistance and guidance during complex travel disruptions or emergencies.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Education
Bachelor of Social Work - Social Work
Commonwealth University of Pennsylvania
Mansfield, PA05-2023
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Relationship building
- Client advocacy
- Case planning
- Community resources
- Critical thinking
- Community outreach
Timeline
Federal Case Manager
The Kintock Group
05.2024 - Current
Investigation Case Worker
Montgomery County Health and Human Services
06.2023 - 03.2024
Resident Assistance
Commonwealth University of Pennsylvania
08.2020 - 05.2023
Bachelor of Social Work - Social Work
Commonwealth University of Pennsylvania
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