Iyishah Spradley
Georgetown
Summary
Dedicated associate skilled in customer service, problem resolution, and team collaboration. Motivated dental assisting student seeking an externship to apply classroom knowledge and gain hands-on clinical experience. Proven track record of enhancing customer experience and effectively resolving issues to maintain high satisfaction levels.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Online Order Fulfilling Associate
Walmart
Georgetown
07.2023 - 06.2026
- Utilized point-of-sale systems to process transactions efficiently.
- Bagged groceries to maintain product integrity, separating fragile items and preserving freshness of frozen and perishable foods.
- Assisted customers with product inquiries to enhance shopping experience and ensure satisfaction.
- Resolved customer complaints promptly and effectively to maintain satisfaction.
- Trained new associates on store policies and customer service protocols.
- Collaborated with team members to ensure store cleanliness and organization.
Cashier
McDonald's
Georgetown
09.2021 - 08.2022
- Managed cash transactions, providing accurate change and balancing register efficiently.
- Processed customer orders quickly and accurately at high-volume fast-food restaurant.
- Coordinated with team members to deliver prompt service during peak hours.
- Educated new staff on cash handling procedures and customer service best practices.
- Maintained cleanliness and organization of dining area and workstations.
Education
High School Diploma -
East View High School
Georgetown, TX05-2025
RDA
Austin Dental Assistant School - Georgetown
Georgetown06-2026
Some College (No Degree) - Dental Hygiene
Austin Community College
Austin, TX06-2026
Skills
- Inventory management
- Data entry
- Problem resolution
- Attention to detail
- Team collaboration
- Customer service
- Team collaboration
- Multitasking and organization
Languages
English
Native/ Bilingual
Certification
- CPR Certification
Timeline
Online Order Fulfilling Associate
Walmart
07.2023 - 06.2026
Cashier
McDonald's
09.2021 - 08.2022
High School Diploma -
East View High School
RDA
Austin Dental Assistant School - Georgetown
Some College (No Degree) - Dental Hygiene
Austin Community College