Iykeland Ricketts
Mount Vernon,NY
Summary
Skilled [Job Title] offering over [Number] years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed circuit feeds. Flexible [Job Title] offering [Number] years in security industry. Willing to work all shifts and holidays. Experienced in crowd surveillance and management, perimeter patrol and conflict de-escalation. Vigilant security professional experienced in working independently to uphold tight security for [Type] facilities. Proficient in detecting and investigating violations, working with law enforcement agencies and rendering aid to distressed individuals. Fluent in [Language] with basic understanding of [Language]. Defensive security personnel with in-depth knowledge of law and order. Consistently works flexible hours in extreme weather conditions. Talented at keeping personnel, building and equipment secure.
Overview
4
4
years of professional experience
Work History
Unarmed Security Guard
MNI Security
Brooklyn, NY
01.2018 - 02.2019
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
- Monitored [Number]-point security camera system day and night to protect lives and property.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled commercial property and associated parking garage.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
- Responded quickly to medical emergency involving collapsed patron.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Construction Worker
Ace Hardware
Newark, NY
06.2016 - 01.2018
- Provided first class customer service to meet all deadlines with guaranteed satisfaction.
- Assisted with successful, time-sensitive renovations of [Type] and [Type] structures.
- Directed traffic away from hazardous locations, protecting team members and general public.
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
- Safely operated mowers, chain saws, electric clippers, sod cutters and pruning saws to clear construction sites, roadbeds and access roads.
- Loaded and unloaded building materials used for construction.
- Helped project managers develop work schedules for overall projects and individual stages.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Managed independent resolutions of site issues to keep workers on-task and prevent more complex issues.
- Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
- Monitored materials inventory and requested items for restocking for each job.
- Used radios and hand signals to coordinate communication between equipment operators and ground workers.
- Provided accurate measurements and estimates for all projects.
- Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment.
Cashier
Richie Rich Caribbean Restaurant
The Bronx, NY
06.2015 - 08.2017
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Counted cash in register drawer at beginning and end of shift.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Resolved escalated customer disputes with special actions such as discounts.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
High School Diploma -
Calabar High School
Jamaica09.2006
Skills
- Self-defense tactics
- Evidence Storage
- Security Camera Monitoring
- Vehicle Inspection
- Punctuality
- Crime Prevention
- Safety and security
- Keen observer
- Property Patrol
- Building security
- Surveillance
- Guest Services
- Security Patrol
- Dispatch
- Physical stamina
- Legible report writing
- Medical Emergency Response
- Perimeter Patrol
Accomplishments
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certified License Security Guard
Certified License Secirity Guard
Timeline
Unarmed Security Guard
MNI Security
01.2018 - 02.2019
Construction Worker
Ace Hardware
06.2016 - 01.2018
Cashier
Richie Rich Caribbean Restaurant
06.2015 - 08.2017
High School Diploma -
Calabar High School