Iyona McDaniel
Phoenix,AZ
Summary
Results-focused individual dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail in different scenarios. Multitasks and manages time well to consistently meet performance targets with enthusiasm to push forward.
Overview
11
11
years of professional experience
Work History
Professional Pet Stylist
Petsmart
01.2019 - Current
- Skilled at working independently and collaboratively in Salon's environment while upholding competencies, pushing sales, and delivering excellent customer satisfaction.
- Identified issues, analyzed information, and provided solutions to problems.
- Supervises and holds high maintenance regarding company policies, stocks, equipment, training new individuals, and organizing schedules.
Freelance Artist
Self Employed
01.2013 - Current
- Over 10 years of experience working with graphic design and game design along with concepts.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Researched industry trends and evaluated competitive pieces to enhance creativity and gather fresh ideas.
Remodeling Assistant
Everette Remodeling & Interior Decorating
01.2015 - 01.2019
- Assisted in remodeling of corporate spaces and working with CEO’s of organizations on work needed to complete projects.
- Followed established job site safety regulations and maintained a safe and clean work area with high standards.
- Demonstrated close attention to detail to verify the quality and accuracy of work, making a functional environment for others.
Education
Psychology Major -
Temple University
Phila., PA01.2018
General Studies -
Delaware County Community College
Pennsylvania01.2015
Skills
- Teachers Certificate
- CPR
- Word
- PowerPoint
- Excel
- Composer
- Photoshop
- Certified Pet Stylist
- Critical Thinking
- Curriculum Development
- Guest Relations Management
- Service Prioritization
- Hospitality Service Expertise
- Excellent Communication
- Composition
- 2D Design
References
- Mr. Bryant Workman, Case Renovations/ Everette, 215-669-2008
- Ms. Rachel Sanders, CEO Your Child’s World Learning Center, 215-421-6101
- Jeff Snyder, Petsmart, 919-895-3195
Timeline
Professional Pet Stylist
Petsmart
01.2019 - Current
Remodeling Assistant
Everette Remodeling & Interior Decorating
01.2015 - 01.2019
Freelance Artist
Self Employed
01.2013 - Current
Psychology Major -
Temple University
General Studies -
Delaware County Community College
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