Iza Carbajal
Boca Raton,FL
Summary
Proven Food and Beverage Server with a track record of enhancing guest satisfaction at St Andrews Country Club. Skilled in food safety practices and guest service, I excel in fast-paced environments, ensuring high-quality dining experiences. Demonstrated ability to improve service efficiency and foster a welcoming atmosphere, making me a valuable team player committed to performance improvement.
Overview
3
3
years of professional experience
Work History
Food and Beverage Server
St Andrews Country Club
12.2021 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Set up of banquet food stations and coordinated service to multiple dining areas.
- Displayed enthusiasm and promoted excellent service to customers.
Restaurant Hostess
Villa Rosano
10.2021 - 12.2021
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Education
High School Diploma -
Spanish River Community High School
Boca Raton, FL05.2022
Skills
- Food handling safety
- Food safety practices
- Guest satisfaction
- Guest service
- Allergy awareness
- Strong Work Ethic
- Professional Appearance
- Performance Improvement
Timeline
Food and Beverage Server
St Andrews Country Club
12.2021 - Current
Restaurant Hostess
Villa Rosano
10.2021 - 12.2021
High School Diploma -
Spanish River Community High School
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