Izaac Wetzel
Fairmont
Summary
Hard working employee with a proven track record in enhancing customer satisfaction and exceeding sales goals at Shoe Dept. Encore. Skilled in upselling and conflict resolution, demonstrating exceptional teamwork and relationship-building abilities. Certified in CPR and First Aid, adept at creating positive customer experiences and fostering loyalty. Achieved notable sales quotas, reflecting strong promotional support skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Boscov's
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cook/Cashier
Aboo's Burger
06.2024 - Current
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Manager
Shoe Dept Encore
07.2024 - 10.2024
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Helped customers by locating items based on their needs/desires.
Line Cook
Twin Oaks Restaurant
08.2023 - 06.2024
- followed pizza orders specifically to what the customer requested.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Helped clean the kitchen at night to maximize cleanliness and create a smoother opening for the following day.
Sales Associate
Shoe Dept. Encore
06.2022 - 02.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked hard to meet sales quotas in order to earn commission on sales.
Education
High School Diploma -
Bridgeport High School
Bridgeport, WV05-2024
Law And Public Safety -
United Technical Center
Clarksburg, WV05-2024
Skills
- CPR certified
- First aid certified
- Upselling
- Promotional support
- Listening skills
- Flexible schedule
- Teamwork and collaboration
- Relationship building
- Friendly and outgoing
- Conflict resolution
Timeline
Sales Associate
Boscov's
10.2024 - Current
Manager
Shoe Dept Encore
07.2024 - 10.2024
Cook/Cashier
Aboo's Burger
06.2024 - Current
Line Cook
Twin Oaks Restaurant
08.2023 - 06.2024
Sales Associate
Shoe Dept. Encore
06.2022 - 02.2023
High School Diploma -
Bridgeport High School
Law And Public Safety -
United Technical Center
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