Izaak Black
Cleveland,US
Overview
8
8
years of professional experience
Work History
Sales Advisor
Best Buy
Parma, OH
10.2021 - 01.2025
- Educated and instructed staff on the appropriate aesthetics and assembly of merchandise and displays.
- Assisted customers in multiple different departments around the store, including mobile, computers, home theater, and appliances.
- Assisted with many customer service-related issues when it came to customer satisfaction.
Samsung Experience Consultant Lead
2020 Companies
Cleveland, OH
06.2022 - 06.2024
- Educated and enthused retail sales advisors on Samsung's upcoming releases at over 15 stores, such as Verizon, AT&T, Best Buy, and Costco.
- Evaluated sales associates and their knowledge of Samsung products at multiple stores daily as a form of quality control.
- Ensured promotional materials, such as displays, posters, and product demos, were built, functioning, and presentable to the Samsung standard.
- Provided in-store assistance to customers as needed.
Crew Trainer
McDonald's
Cleveland, OH
10.2016 - 09.2021
- Delegated and trained new hires on operational procedures to ensure workplace satisfaction.
- Personally, over some moral-building activities, to foster a positive work environment.
- Conducted one-on-ones to give constructive feedback to employees.
Education
High School Diploma - CNC Machining
Max S. Hayes High School
Cleveland, OH05.2020
Skills
- Customer service
- Written and oral communication
- Problem-solving
- Time management
- Collaboration
- Windows OS
- Sales demonstration
- Leadership and management
- Sales strategies
- Closing deals
- Sales training
- Objection handling
Timeline
Samsung Experience Consultant Lead
2020 Companies
06.2022 - 06.2024
Sales Advisor
Best Buy
10.2021 - 01.2025
Crew Trainer
McDonald's
10.2016 - 09.2021
High School Diploma - CNC Machining
Max S. Hayes High School