Summary
Overview
Work History
Education
Skills
Timeline
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Izabel Bornios

Honolulu,HI

Summary

Dynamic Team Lead with a proven track record, excelling in coaching and mentoring to enhance team performance. Recognized for improving customer satisfaction through process improvement and effective conflict resolution. Committed to fostering relationships and driving positive change within the organization while maintaining high-quality standards.

Overview

4
4
years of professional experience

Work History

Esthetician

SkinLabHi
02.2025 - Current
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Sterilized equipment for patient treatments.
  • Advised clients on proper home-care regimens.
  • Fostered friendly, warm, and exceptional customer experience.
  • Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.

Team Lead

Keiki Kingdom
02.2023 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.

Team Lead

Chuck E Cheese
07.2021 - 02.2023
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.

Education

Esthetics (Trade School)

Makana Esthetics Wellness Academy
Honolulu
04-2024

High School Diploma -

Mckinley High School
Honolulu
05-2022

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Process improvement
  • Relationship building

Timeline

Esthetician

SkinLabHi
02.2025 - Current

Team Lead

Keiki Kingdom
02.2023 - Current

Team Lead

Chuck E Cheese
07.2021 - 02.2023

Esthetics (Trade School)

Makana Esthetics Wellness Academy

High School Diploma -

Mckinley High School

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Izabel Bornios