At Marquis Beauty, I elevated client satisfaction and spa revenue by pioneering a signature facial treatment and a loyalty program, showcasing my expertise in skincare and exceptional customer service. Skilled in both high-frequency machine use and creating customized skincare plans, I excel in delivering personalized care and achieving outstanding results.
Hi, I’m
Micah Marquis
Atlanta,GA
Summary
Overview
1
Certification
Work History
Marquis Beauty
Esthetician
Job overview
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked treatment rooms with proper supplies.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Welcomed clients arriving for appointments.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Educated patients on treatment options.
- Provided clients with knowledge of all cosmetic services being provided.
- Pioneered loyalty program that rewarded clients for referrals and repeat visits, enhancing client base and revenue.
- Conducted thorough skin assessments to tailor treatments for optimal outcomes, ensuring client needs were met.
- Developed signature facial treatment, becoming highly requested service among clientele.
- Increased customer loyalty, providing exceptional aftercare advice and follow-up support.
Education
Marinello School Of BeautyLos Angeles, CA
License Of Esthetics from Esthetics
06.2015
University Overview
Skills
- Customer service
- High-frequency machine use
- Multitasking and organization
- Extractions and pore cleansing
- Sanitization
- Customized skincare plans
- Sanitation maintenance
- Skincare product sales
- Social media marketing
- Eyelash extension application
- Scheduling
- State licensed esthetician
- Infection control
- Esthetics
- Superior attention to detail
- Excellent team player
- Galvanic current treatments
- Retail sales
- Anti-aging treatments
- Professional demeanor
- Skin rejuvenation
- Client needs assessment
- Sales background
- Customer consultation
- Client intakes
- Consultations
- Sensitive skin care
- Manual lymphatic drainage
- Chemical facial peels
- Guest services expertise
- Ultrasonic skin scrubber
- Product promotions
- Aseptic techniques
- Skin nutrition advice
- Radiofrequency skin tightening
- Software use
- Attention to detail
- Workplace safety practices
- Verbal and written communication
- Client consultation
- Relaxation techniques
- Skin analysis
- Facial massage techniques
- Skin analysis expertise
- Skincare services
- Skin tightening techniques
- Marketing and promotion
- Facial treatment customization
- Sanitation and sterilization
- Body hair removal
- Wellness and relaxation techniques
- Skin care education
Certification
Eyelash Certification
Timeline
Esthetician
Marquis Beauty
Marinello School Of Beauty
License Of Esthetics from Esthetics
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