Izabel DeLeon
Converse,TX
Overview
6
6
years of professional experience
Work History
Fashion Team Lead
Walmart
San Antonio, TX
08.2025 - Current
- Maintaining merchandising standards, ensuring price changes and markdowns are completed, and managing the fitting room
- Processed freight on sales floor and backroom, managed inventory to meet sales and ensuring all modular plans are up to date
- Managing and training by working alongside associates to finish tasks and providing feedback
- Facilitated regular team meetings to communicate objectives and track progress toward goals
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Online Personal Shopper
Walmart
San Antonio, TX
11.2022 - 07.2025
- Maintained high satisfaction ratings by completing orders quickly and selecting high-quality products to meet customers satisfaction
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Customer Service Associate
H-E-B
Universal City, TX
08.2020 - 08.2022
- Delivered superior customer service by providing friendly, fast service, greeting customers, and assisting them with locating merchandise
- Bagging groceries promptly and effientially, collecting carts, and assisting customers with loading items into their vehicles
- Collaborated with team members to maintain store organization and cleanliness.
Education
Associate of Science - Drama
Northeast Lakeview College
Universal City, TX05-2025
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Process improvement
- Influencing skills
Timeline
Fashion Team Lead
Walmart
08.2025 - Current
Online Personal Shopper
Walmart
11.2022 - 07.2025
Customer Service Associate
H-E-B
08.2020 - 08.2022
Associate of Science - Drama
Northeast Lakeview College