IZABELA MAZUREK

Reviewed and edited legal documents for accuracy, completeness, and compliance with relevant laws. Provided administrative support to staff by maintaining court calendars. Mailed and arranged for delivery of legal correspondence to clients. Created spreadsheets containing detailed client data. Maintained a record of legal documents filed with courts or government agencies. Proofread documents for grammar, punctuation errors prior to filing in court or distributing internally. Created and updated case management and client account databases. Organized legal documents in company filing systems and databases. Provided administrative support to management and clinicians.

Process and release inmates, record and update incarcerated persons records, interpret legal documents, compute local and state custody time, conduct face-to-face interviews with incarcerated persons to obtain personal information, and communicate with members of the court, attorneys, investigators, law enforcement agencies, and the public. Incumbents also conduct searches of electronic databases to research records on previous criminal conviction history, arrests, or warrants.

Clearly and accurately communicates information both orally and interact effectively with inmates, the public, and employees in other law enforcement agencies. Inmate visits and provides information to friends and relatives of inmates. Effectively communicates with co-workers, supervisors, managers, and others. County staff in a clear, concise business manner to explain work practices, instructions, records, policy and procedures, and related information. Clearly and accurately elicits and exchanges information with law enforcement representatives, inmates, and members of the public using telephone, speakerphones, and pass-through drawers following departmental policy and within the limits of established guidelines. Performs database inquiries and provides information to professionals such as law enforcement representatives, attorneys, probate officers, investigators, and the general public. Make deposits/withdrawals to inmate accounts using a computer keyboard and cash drawer and balance daily funds. Follows departmental policies and procedures, and uses sound professional judgment. Communicates with inmates or visitors that may be under the influence of drugs or alcohol may be emotionally upset, disturbed, or otherwise uncooperative. Provides inmates or visitors with clear verbal instructions to direct movement or to provide information.

Responds to questions from inmates or visitors appropriately following departmental policy and procedure. Observes and assess situations in and around the jail information window on an ongoing basis, paying special attention to any health, safety, or emergency. Takes appropriate action to prevent or resolve any potential problems or safety issues. Contacts supervisor, emergency medical personnel, or deputies as needed to respond to situations. Releases inmate personal property when properly authorized.

Provides courteous, high-quality service to members of the public by personally responding to requests for service or appropriate referrals.

Responsible to coordinate scheduling, meetings, reports, projects, create quotes, research, dispatch, follow up communications, problem-solving, ordering supplies, inventory, inquire status, assisting staff and daily operation of the organization, accounts receivable, billing, contracts, mail distribution, give and receive PO's, data entry, and technician time entry. Customer Service, phones, filing, shipping, and handling, email, maintaining and organizing paperwork, supervising employees. Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries. Automated office operations by managing client correspondence, records, contracts, and data communications.

Coordinated staff scheduling to promote smooth office operations.

Handled requests for information and delegated customer service tasks to appropriate employees. Maintained company accounting records by entering accounts payable, accounts receivable, invoices, and expense reimbursements. Replenished office supplies, placing new orders for restocking to maintain inventory. Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.

Tracked project performance data to generate reports and keep management informed of important trends. Provided effective quality control oversight and eliminated downtime to maximize revenue.