Izabella Claudio
Chicago,IL
Summary
Dynamic team leader skilled in customer service and operational efficiency. Successfully led the Bakery, Floral, and Merchandising departments, implementing effective training programs and inventory management practices that resulted in a consistent 20% sales increase month over month.
Overview
2
2
years of professional experience
Work History
Crew Member
Trader Joe's
Park Ridge, Illinois
07.2023 - Current
- Assisted customers with product inquiries and provided exceptional service.
- Lead the Bakery, Floral, and Merchandising departments. This included training a team, ordering product to maintain stock levels, and planning remerchandising.
- Consistently maintained a 20% sales increase as a department lead in each category, compared to each month in the year prior.
- Stocked shelves and organized displays to maintain store presentation.
- Operated cash register accurately during transactions and handled payments.
- Collaborated with team members to ensure efficient store operations.
- Prepared food samples for customers, enhancing their shopping experience.
- Trained new crew members on operational procedures and customer service skills.
- Implemented inventory management practices to optimize stock levels effectively.
- Took orders from patrons and input selections into store computer system.
- Answered phone calls promptly to provide accurate information about products, availability, and answered any questions a customer may have had.
Education
High School Diploma -
Whitney M. Young Magnet High School
Chicago, IL06-2022
Skills
- Customer assistance
- Team leadership
- Communication skills
- Performance improvement
- Flexible schedule
- Positive company representation
- Reliability and punctuality
- Complex Problem-solving
- Operational efficiency
- Adaptability
- Willingness to learn
- Integrity and honesty
Affiliations
Violist in the Oak Park River Forest Symphony Orchestra
Timeline
Crew Member
Trader Joe's
07.2023 - Current
High School Diploma -
Whitney M. Young Magnet High School