IZABELLA FUSON
Corbin,KY
Summary
Dedicated Family Care Coordinator with extensive experience in developing and implementing individualized care plans that prioritize family needs. Recognized for exceptional communication and interpersonal skills, fostering strong connections between clients and healthcare providers to ensure seamless coordination of services. Proven ability to manage multiple tasks in fast-paced environments while maintaining a detail-oriented approach, effectively addressing issues and optimizing processes. Committed to continuous learning and professional growth, contributing a positive attitude and proactive mindset to enhance team success and family outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Family Care Coordinator
KVC KY
London, KY
04.2024 - Current
- Coordinated care plans for families, ensuring comprehensive support and resource allocation.
- Developed and maintained relationships with community resources to enhance service delivery.
- Facilitated family meetings to assess needs and implement tailored care strategies.
- Monitored client progress, adjusting care plans based on individual feedback and outcomes.
- Trained new staff on effective communication techniques and best practices in family coordination.
- Advocated for clients' needs within multidisciplinary teams, promoting collaborative solutions.
- Visited families in home, work, and medical facilities to provide information and support.
- Organized and managed comprehensive care plans, contributing to a more efficient service delivery system for families.
- Enhanced family satisfaction by diligently coordinating care services and addressing individual needs.
- Conducted thorough assessments of family dynamics and needs, leading to tailored interventions that promoted overall wellbeing.
- Promoted positive communication among all parties involved in patient care by actively listening empathetically while offering practical guidance as needed.
- Built warm, caring relationships with families to ease burden of complex client needs.
- Streamlined communication between family members and healthcare providers, ensuring timely updates and necessary adjustments to care plans.
- Designed, implemented, and assessed support plans for families.
- Documented services provided to develop accurate records of care.
- Educated families on available resources and assisted with applications, increasing access to vital services.
- Conducted regular home visits to assess living conditions and identify potential risks requiring immediate attention or long-term planning.
- Maintained detailed case records, ensuring accurate documentation for future reference and decision-making purposes.
- Regularly reviewed and updated care plans based on changing family needs, ensuring a dynamic approach that adapted to evolving circumstances.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Collaborated with multidisciplinary teams to develop holistic care strategies prioritizing the best interests of the family unit.
- Maintained composure and professional distance during difficult conversations with clients and families to offer maximum support.
- Improved patient outcomes by proactively identifying potential issues and collaborating with the care team to resolve them.
- Mentored new Family Care Coordinators, sharing knowledge and expertise while fostering an environment conducive to mutual growth and learning.
Therapeutic Support Specialist (TSS)
Benchmark Family Services
Corbin, KY
03.2023 - 04.2024
- Act as a case manager for foster children, be a support persons and teach them healthy coping skills. I currently manage 12 foster kids. They are dispersed between 4 homes. I mediate and communicate with foster kids, their foster parents, DCBS, and an entire treatment team. It's my responsibility to keep up to date documentation of the case loads. I do home visits bimonthly. I check on their individual status weekly and document this conversation/meeting. I use a plan of support to assist my clients in events of de-escalation.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Provided individualized support to clients, fostering emotional growth and resilience.
- Developed and implemented therapeutic plans tailored to client needs and goals.
- Monitored client progress and adjusted strategies based on behavioral observations.
- Educated families on therapeutic techniques to enhance home environments.
- Trained new staff on best practices in therapeutic support approaches.
- Advocated for clients' needs within the community, enhancing resource access.
- Monitored client progress continually, adjusting treatment approaches as necessary to maximize effectiveness.
- Collaborated with families and caregivers to provide support and resources for clients'' continued growth.
- Maintained strict adherence to ethical guidelines and regulations, ensuring confidentiality and respect for clients at all times.
- Advocated on behalf of clients within the community, connecting them with essential resources for ongoing support and success.
- Educated clients on coping strategies and stress management techniques to promote self-regulation skills development.
- Provided timely documentation of clinical interventions, progress notes, and treatment plan updates for accurate recordkeeping.
- Implemented evidence-based practices in delivering therapeutic interventions tailored to each client''s unique needs.
- Improved client outcomes by developing and implementing individualized therapeutic plans.
- Conducted regular case reviews with colleagues allowing us to share insights into best practices across our caseloads.
- Developed rapport with challenging clients through empathetic listening and genuine concern for their wellbeing.
- Promoted a safe, supportive environment by establishing clear boundaries and expectations with clients.
- Fostered strong relationships among peers on the interdisciplinary team resulting in improved collaboration efforts during critical decision-making processes.
- Assisted clients in setting achievable goals related to personal growth, recovery, or symptom management based on individual needs assessment results.
- Managed crisis situations with sensitivity, de-escalating conflicts while maintaining the safety of all involved parties.
- Enhanced communication between interdisciplinary team members for more effective treatment strategies.
- Coordinated care with other providers to ensure seamless transitions between services for optimal client support.
- Engaged in professional development opportunities continuously to stay current on best practices within the field of therapeutic support.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated communication between clients and other service providers.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Monitored progress towards service plan goals.
- Provided support to social service clients in navigating available resources.
- Developed and maintained accurate records of programs and services.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Monitored and evaluated impact of social services on community.
- Developed and implemented strategies to enhance quality of social services.
Outreach Support Liaison
Americorps Vista Member - Prosper Appalachia
12.2022 - 04.2023
- Act as a mentor to youth ranging from middle school to high school students, be a confidant to these youths, help lead them and guide them to ways that will better their future, help educate and inform them on different pathways for the future
Daycare Teacher
Smart Start Early Learning Academy
11.2022 - 03.2023
- Care for children ranging from infant to preschool, nurture and ensure a sense of safety and belonging to all children, provide and follow a learning development curriculum, act as role model and teacher to these children
Intern
Bell County Commonwealth Attorney’s Office
05.2022 - 09.2022
- Prepare, send, and deliver legal documents such as subpoenas, file legal documents in numerical and alphabetical order, call and inform victims and/or witnesses of case details and information, ability to prepare new case files, compile evidence and construct a presentation to be presented in court, knowledge and skills to select a jury, court etiquette, understanding of trial preparation and court procedures, practice of confidentiality
Certified Nursing Assistant
Baptist Health Corbin
Corbin
06.2019 - 02.2022
- Care for the needs of multiple patients in a timely manner, delicate responsibilities to others when needed, obtain and chart vital signs daily, follow protocol during pandemic, train new CNA employees, take instructions from Nurses and Doctors and apply them as needed, able to work both effectively and efficiently while under pressure, practice of confidentiality
- Provided compassionate patient care, ensuring comfort and safety throughout daily activities.
- Assisted nursing staff with routine procedures, enhancing efficiency in patient management.
- Monitored vital signs and reported changes, facilitating timely medical interventions.
- Educated patients and families on health management strategies and post-discharge care plans.
- Maintained accurate patient records, contributing to effective communication within healthcare teams.
- Implemented infection control protocols, improving overall compliance with health standards.
- Mentored new nursing assistants, fostering skill development and team collaboration.
- Collaborated with interdisciplinary teams to develop individualized care plans for diverse patient needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of [Number]+ residents under long-term care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Followed directions of licensed nurses to administer medications and treatments.
- Delivered high-quality care to [Type] patients in hospital facility.
Cashier
Kroger
08.2018 - 06.2019
- Customer service, ability to approach customers respectively, manage problems that may arise during a transaction, maintain control of dissatisfied customers, manage the cash register and cash transactions, maintain a neat work area, able to build and work as a team with my fellow co-workers
Education
Bachelor of Science - Criminal Justice
04.2022
Associates of Science - undefined
Southeast Kentucky Community and Technical College
12.2019
Highschool Diploma - undefined
Pineville Highschool
05.2018
Bachelor of Science - Criminal Justice
University of The Cumberlands
Williamsburg, KY04-2023
Skills
- Professional boundaries
- Family support
- Service planning
- Home visits
- Teamwork and collaboration
- Client documentation
- Relationship building
- Client advocacy
- Family services
- Adaptability and flexibility
- Reliability
- Case management
Websites
Certification
- Nurturing Parenting Program Facilitator Training - 07/22/25
- CPR certified
Timeline
Family Care Coordinator
KVC KY
04.2024 - Current
Therapeutic Support Specialist (TSS)
Benchmark Family Services
03.2023 - 04.2024
Outreach Support Liaison
Americorps Vista Member - Prosper Appalachia
12.2022 - 04.2023
Daycare Teacher
Smart Start Early Learning Academy
11.2022 - 03.2023
Intern
Bell County Commonwealth Attorney’s Office
05.2022 - 09.2022
Certified Nursing Assistant
Baptist Health Corbin
06.2019 - 02.2022
Cashier
Kroger
08.2018 - 06.2019
Associates of Science - undefined
Southeast Kentucky Community and Technical College
Highschool Diploma - undefined
Pineville Highschool
Bachelor of Science - Criminal Justice
Bachelor of Science - Criminal Justice
University of The Cumberlands
CHI Saint Joseph Health Community Rockstar Award
I was the recipient of the Rockstar Award presented by the CHI Saint Joesph Health Violence Prevention Team at the 2025 Annual Child Abuse Prevention Event. I was nominated by a family member of one of my former clients that I had the opportunity of working with through the KSTEP program.