Denise Barrios
Los Angeles,CA
Summary
Compassionate Family Care Coordinator with background in overseeing patient care management. Possess strengths in communication, problem-solving, and coordination among medical teams, patients, and families. Demonstrated ability to streamline processes for improved patient experiences and satisfaction while ensuring compliance with healthcare regulations. Impact includes fostering trusting relationships between families and healthcare professionals leading to comprehensive support systems.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Family Care Coordinator
Los Angeles Ronald McDonald House
Los Angeles, California
03.2024 - Current
- Coordinated family intake and lodging support at Los Angeles Ronald McDonald House.
- Assessed family needs and connected guests with housing, meals, and daily resources.
- Communicated with hospital staff to support patient family care plans.
- Collaborated with physicians, nurses, and other healthcare professionals to ensure quality care was provided to families.
- Guided families through house policies, check-in steps, and support services.
- Maintained confidential guest records and updated family service information.
- Scheduled room assignments and coordinated stay extensions for visiting families.
- Provided compassionate assistance during family transitions and stressful situations.
- Developed mutually trusting, long-range relationships with families, using client-centered approaches.
- Referred guests to community programs and onsite support resources.
- Assisted with referrals from primary care practitioners when necessary.
Education
Ramon C Cortines
Los Angeles, CaliforniaSkills
- Clinical documentation
- Community referrals
- Attention to detail
- Professionalism
- Maintain case files
- Adaptability and flexibility
- Problem-solving
- Multitasking Abilities
- Appointment scheduling
- Family support
- Call center environment
- Donor approaches
- Professional boundaries
- Referrals
- Active listening
- Compassionate communication
- Confidential record management
- Hospital collaboration
- Care coordination
Certification
- C.P.R training
References
References available upon request.
Timeline
Family Care Coordinator
Los Angeles Ronald McDonald House
03.2024 - Current
Ramon C Cortines